Fini
Fini is an AI agent that learns from real support tickets, understands customer intent, and takes action to resolve most issues.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Software as a Service (SaaS)
- Online
Features
Properties
- Lightweight
- Privacy focused
- Distraction-free
Features
- Support for MarkDown
- Dark Mode
- No Coding Required
- Ad-free
- Cloud Sync
- AI-Powered
- Bots
- AI Chatbot
- Chat Bot
Tags
Fini News & Activities
Recent activities
- Pbn reviewed Fini
We’ve been using Fini for a few months, and it’s been a game-changer. It nails the common questions, feeds tricky ones to agents with perfect context, and keeps getting smarter on its own! Open ticket volume is down, satisfaction’s up, and setup was a breeze. Love it!!
- Pbn liked Fini
- hakai1 reviewed Fini
First had my doubts but after talking to Fini team they set us up quickly and provided exceptional service. Our Fini bot has much better accuracy than Decagon / Ada / Intercom Fin
- hakai1 liked Fini
- akash429 reviewed Fini
We’ve been using Fini for a while now and honestly, it’s changed the way we do support. It solves most of our customer issues on its own, and when something actually needs a human, it passes everything over with all the details, so nobody has to repeat themselves. My team has more time now, and CSAT is up. Deep and team are very flexible and easy to work with. Fini’s answers are actually reliable. Integrating with our Zendesk was quick. If you’re considering AI for support, Fini is absolutely...
- reviewed Fini
I’ve been really impressed with Fini — turning a knowledge base into a smart, helpful chatbot in minutes is such a cool idea. It feels like a product built with real user needs in mind.
- nissa liked Fini
- deepai reviewed Fini
Fini helps us resolve over 80% of our support tickets automatically. Setup was quick, and the AI keeps improving with every interaction. It's saved us hundreds of hours and made our team way more efficient.
What is Fini?
Fini is the #1 AI agent for customer service.
Fini doesn’t just answer, it learns directly from your real support tickets, understands context and emotion, and takes precise actions to resolve the majority of your support volume. When needed, Fini seamlessly hands off complex cases to your team with full conversation and action history, ensuring no customer is left behind.
Fini consistently delivers more accurate, higher-quality answers and handles more complex queries than any other AI agent. Fini comes with the industry’s most robust end-to-end capabilities, empowering teams to analyze, train, test, and deploy - all within a secure, no-code workspace designed for continuous quality improvement.
- Analyze: Instantly surface deep insights and AI-powered suggestions to maximize performance and spot new automation opportunities.
- Train: Simple, no-code tools to configure Fini’s knowledge, workflows, tone, and actions, continuously adapting from real ticket data.
- Test: A full-featured testing suite to evaluate, refine, and ensure Fini’s answer quality and reliability before and after you go live.
- Deploy: Easily launch Fini across all your customer service channels and helpdesks, including Zendesk, Intercom, Salesforce, HubSpot, and more.
Fini is powered by the proprietary RAGless Retrieval Engine, a breakthrough RAGless architecture purpose-built for support automation. Every layer is optimized for precision, speed, security, and reliability, allowing Fini to autonomously resolve more conversations, across more channels, than competing AI agents.
Fini integrates natively or via API with all major helpdesks, CRMs, and channels, and adapts to your unique workflows. Your team can focus on priority issues, using full context and Copilot assist, while Fini continuously improves from every interaction, raising the standard for customer satisfaction at scale.
Choose Fini to deliver instant, empathy-driven support, while your team enjoys more time for high-value work and your business achieves the next level of customer success.
Fini Videos
Fini information
Developed by
Fini Licensing
Proprietary and Freemium product.Pricing
Subscription that costs up to $2000 per month + free version with limited functionality.Alternatives
2 alternatives listedSupported Languages
- English
- Spanish
- German
- Greek
- French
- Irish
- Hindi
- Panjabi, Punjabi
- Japanese
- Dutch
- Portuguese
- Russian
- Swedish
- Chinese
- Arabic
Comments and Reviews
I’ve been really impressed with Fini — turning a knowledge base into a smart, helpful chatbot in minutes is such a cool idea. It feels like a product built with real user needs in mind.
We’ve been using Fini for a few months, and it’s been a game-changer. It nails the common questions, feeds tricky ones to agents with perfect context, and keeps getting smarter on its own! Open ticket volume is down, satisfaction’s up, and setup was a breeze. Love it!!
First had my doubts but after talking to Fini team they set us up quickly and provided exceptional service. Our Fini bot has much better accuracy than Decagon / Ada / Intercom Fin
We’ve been using Fini for a while now and honestly, it’s changed the way we do support. It solves most of our customer issues on its own, and when something actually needs a human, it passes everything over with all the details, so nobody has to repeat themselves. My team has more time now, and CSAT is up. Deep and team are very flexible and easy to work with. Fini’s answers are actually reliable. Integrating with our Zendesk was quick. If you’re considering AI for support, Fini is absolutely worth it.
Fini helps us resolve over 80% of our support tickets automatically. Setup was quick, and the AI keeps improving with every interaction. It's saved us hundreds of hours and made our team way more efficient.