

Fastmail
69 likes
Fastmail provides one of the most secure and reliable email environments in the industry. Rock Solid Reliability. More safety.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Features
Fastmail News & Activities
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AlternativeTo Categories
Office & Productivity, Security & Privacy, Online Services, Backup & Sync, File SharingApple AppStore
- Updated Dec 14, 2024
- 3.72 avg rating
Comments and Reviews
Amazing if you have lots of domains. Love how simple and minimal the interface is compared to bloated Gmail.
Experience: Fastmail user for three years.
I was fortunate to have had a terrific IMAP email provider for 15+ years, that decided to go out of business three years ago. Looked for alternatives and settled on Fastmail.
The good: The Fastmail service uptime has been excellent. Fastmail provides a web interface that works well with every browser I've accessed it from.
The bad: It's expensive. The phone app is only push notifications, there is no manual or interval polling option. I receive a lot of emails and the app drains my phone's battery significantly with notifications turned off. Using notifications drains the battery even faster. Fastmail only supports a subset of standard IMAP protocols. Fastmail handles POP3 accounts but there is an hour or more between POPs. This is too long. If you're willing to login to the web interface instead of email client you can force a POP. If you want to be notified of emails instead you have a long wait. If Fastmail cannot POP for some reason, the POP account is disabled after a small number of retries. POP3 accounts can be disabled frequently as a result of intermittent connectivity issues between Fastmail and the POP'd account. Tech support is a frustrating experience at best. Getting Fastmail to take an issue seriously requires a great deal of persistence and patience. Even then it may not be achieved, so the issue remains unresolved. The goal of the ticket process seems to be to close tickets as quickly as possible, without addressing the issue.
While I've been happy with Fastmail's uptime and the ability to access my email from any device with a web browser, the POP3 service is a disappointment, the otherwise useful app drains the phone battery too much, not having full IMAP protocol support has caused emails to be deleted without warning, and tech support is in reality non-existent despite all appearances to the contrary.
In short, I can't recommend Fastmail, its problems are too extensive. I'm looking for an alternative.
Please let us know what you decide upon. I've been happy with Fastmail, but it's always good to have a plan-B.
Reply written May 12, 2016
I still have a Fastmail account as many family members are using it (and I'm their tech support person lol). But I have for the most part moved over to GMX. It isn't as 'slick' of an interface but has all the features plus a Mail Collector and true IMAP support. It syncs external calendars easily and well. GMX even has a browser-add-in that gives you quick notifications and mail previews. Not only can it assist you with your GMX account but you can monitor Gmail and other email accounts including Fastmail from it as well.
Reply written Apr 24, 2022
I've hosted my own server mail (dovecot) for years with Roundcube then RainLoop then Snappymail web interfaces. After a server crash I decided to migrate to Fastmail to host my emails.
The web interface provides many features as Gmail (filter, search, conversation view, ...), but can be really dark :-D It's a progressive web app (PWA) which can act as a desktop client.
It's fast and reliable. 6 months after my migration I'm still happy.
However, the mobile version could be improved but I do not use it a lot.
I don't even know why would I pay so much money for this app. Not Opensource, no E2EE or encryprion at rest. They can view, scan my mails even after I pay them money. Crazy expensive Gmail is what it is.
I've enjoyed the service that FastMail provides to it's customers and it's affordable pricing, I'm paying for the Standard plan at only $5/month and using my own domain for my emails. Another thing I really like is the integration I can use on 1Password, since FastMail as a Masked Emails feature, I can create those on the fly when signing up on websites with 1Password. The only thing that's missing, is the ability to use custom HTML in emails. A third-party email app may be needed for that. The service is fast, reliable, and secured.
I used to have a Fastmail account since what felt like..forever. The interface was dated, but fast. Always worked, mails arrived quickly. Then all of a sudden boatloads of spam arrived. And kept arriving. And when they told me I would have to pay for my account (to be fair, not immediately but like a year from now) since that was their new way of doing things, I decided to cancel my account. I had a onetime-fee account you see, I don't mind paying for things but for the options they offered me (storage and so on) it wasn't worth the money. If they are still as fast and reliable as I experienced it, please do give them a try. Hopefully their spamfilters have improved.
FastMail is an excellent e-mail service, feature rich, powerful and reliable. It does not require a quick connection (an average page of its web interface weights no more than few tens of kilobytes) and a powerful computer.
Its prices begin from $3 per month and $30 per year; I think it is too expensive (some good e-mail services have prices from about €1 per month). And the main disadvantage of FastMail is location of its servers in USA (remember about Lavabit).