Customer.io
Automate multi-channel messaging via email, SMS, push notifications, and webhooks with real-time behavioral data, advanced segmentation, workflow automation, analytics, A/B testing, API integration, and web-based logic design for tailored customer communication and retention.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Features
- Customer Segmentation
- Workflow Management
- Email tracking
Tags
- Newsletters
- email-campaign
- marketing
Customer.io News & Activities
Recent News
Recent activities
- Danilo_Venom updated Customer.io
sdotdev added Customer.io as alternative to CustoQ
nick_f added Customer.io as alternative to coreAI
BotEngine added Customer.io as alternative to Text App
BranStone added Customer.io as alternative to EasyFAQ
leewenjie added Customer.io as alternative to AI Desk
POX added Customer.io as alternative to Worktual
samuel-from-chatisto added Customer.io as alternative to Chatisto
K0RR added Customer.io as alternative to FreeScout
Customer.io information
Developed by
Peaberry Software, Inc. Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $150 and $1000 per month.Alternatives
50 alternatives listedSupported Languages
- English
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What is Customer.io?
Customer.io is a communication platform that enables users to send targeted emails, push notifications, and SMS to reduce customer churn and increase subscription rates. It uses automation for large-scale tasks, helping users design experiences to boost paying subscribers and product or service value. It allows users to segment audiences based on real-time events and establish sending logic within their web browser, removing the need for complex code.
The platform offers real-time data access through integrations, providing a comprehensive view of a person's interaction with a company. This includes activities, page visits, order history, and other information transmitted via the API. This data can be used for personalized messaging, fostering deeper customer connections.
Customer.io also supports continuous improvement through data analysis. Users can build, measure, and learn from their campaigns, using A/B testing to understand message performance. The platform provides metrics beyond basic open and click rates, enabling users to track conversions and generated revenue.
Comments and Reviews
Great APIs to keep customer records up to date and drive marketing automation activities.
Powerful API, best segmentation out of any platform I've used.