Cisco Webex Experience Management
Webex Experience Management is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight, using the customizable, easy-to-use SaaS-based solution.
Cost / License
- Freemium (Pay once)
- Proprietary
Application types
Platforms
- Mac
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Android Wear
Features
- Feedback collection
- Customer Analytics
Tags
- survey-publisher
- customer-feedback-capture
- Customer Engagement
- customer-experience
- feedback-capture
- customer-satisfaction
- surveys
- sentiment-metrics
Cisco Webex Experience Management News & Activities
Recent activities
Cisco Webex Experience Management information
Developed by
Cisco Licensing
Proprietary and Freemium product.Pricing
One time purchase (perpetual license) that costs $0 + free version with limited functionality.Alternatives
63 alternatives listedSupported Languages
- English
What is Cisco Webex Experience Management?
Webex Experience Management is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight.
It's a customizable, easy-to-use SaaS-based product that brands can use to measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights for Customer Experience improvement & address issues as they happen at any touch point of interaction with the customer. With Webex Experience Management, a brand can go live in just 30 minutes across a global network of locations and multiple touch points of interaction.
