Actioner
Actioner unifies customer feedback, product usage data, and CRM insights to help sales leaders and success teams retain customers, prevent churn, and uncover upsell opportunities.
Cost / License
- Free
- Proprietary
Platforms
- Online
Features
- Customer Insights
Tags
- customer-success
- churn-reduction
- customer-experience
- customer-intelligence
Actioner News & Activities
Recent News
Recent activities
kostiushkin added Actioner as alternative to DigitalBPM- smeagolcuk updated Actioner
What is Actioner?
Actioner is a customer intelligence tool that helps B2B SaaS companies proactively manage and grow their customer relationships. By unifying data from CRMs, product usage analytics, support tickets, and revenue tools, Actioner provides AI-driven insights and summaries tailored to specific use cases like call preparation, churn prevention, and upsell opportunities. It empowers teams across sales, customer success, and product to centralize customer insights, identify risks, and seize growth opportunities—all in an easy-to-consume, action-oriented format. Whether preparing for a customer call or tracking customer health, Actioner ensures you stay ahead of customer needs, driving retention and revenue growth.
Comments and Reviews
We've been using Actioner for internal ticketing and it's been working great so far! The tool is definitely more sophisticated than the usual automation tools like Zapier. You can build your own business logic no matter how complicated it is.. They also provide ready to use apps, and this makes it easy to start. We modified their support/Zendesk app a bit and got what we needed easily. Their team is very helpful with questions, too. Pricing is also easy, worked fine with our Finance department.
It is the only application that I can make slack applications that can show interactions like buttons etc. to the user.