Zendo is a platform that lets you handle customer requests. It helps sell bespoke services online. Saves time by reducing context switching, manual and repetitive tasks, or managing customer communications.
With Zendo, you can get rid of project management, email, accounting, proposal, and CRM tools, reducing the context switching. You can handle the entire sales & delivery process from A to Z, where A is when a customer sends an inquiry to you, and Z is when the service is delivered with an invoice. Customers may pay by the link directly in the chat right after you send them an estimate for maximum convenience.
Using traditional solutions to communicate with customers like email may cause several problems. How often have you put all the stakeholders to cc because the other side has hit “Reply” instead of “Reply all”? How many times your customer circled back after a year or two asking to share the same file again, and you had to search through all the email threads and cloud storage to find it?
Zendo offers a simple to use Customer Profile and chat-like Communication tab, where you can easily manage the entire communication process between your team members and the customer.
You can access all the customer's requests in the past and find all the shared files between you.
Zendo aims at becoming an All-in-One Suite for selling bespoke services online.
Comments and Reviews
The Zendo team really understood the problems that haunt project management. Instead of delivering yet another platform that creates even more problems, they managed to develop a tool that helps organize the way everyone on the team works in a simple way. The simplest solutions are always the best! And the biggest advantage is that Zendo is the only thing you’re going to need. Seriously. It has everything you need and nothing more.