Userback icon
Userback icon

Userback

Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Collect highly contextual and precise feedback from your users with annotated screenshots, video recordings, and metadata.

Cost / License

  • Subscription
  • Proprietary

Application types

Platforms

  • Online
  • Software as a Service (SaaS)
Trigger user surveys like NPS, CSAT, CES, and more to collect user insights directly inside your app.
Watch session replays alongside the feedback you receive to quickly understand issues so you can resolve them faster.
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Collaborate with users, track progress in customizable workflows, and send automated replies to improve customer satisfaction.
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Features

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Properties

  1.  Lightweight
  2.  Privacy focused

Integrations

  1. Asana icon  Asana
  2. GitHub icon  GitHub
  3. JIRA icon  Jira
  4. Slack icon  Slack
  5. GitLab icon  Gitlab

Features

  1.  Annotate Screenshot
  2.  Support for @mentions
  3.  User Session Recording
  4.  No Coding Required
  5.  Two-factor Authentication
  6.  Reminders
  7.  End-to-End Encryption
  8.  Ad-free
  9.  Kanban Board
  10.  Full-Text Search
  11.  Bug reporting
  12.  Built-in Commenting System
  13.  Email Notifications
  14.  Team Collaboration
  15.  Capture Video
  16.  Visual feedback
  17.  Issue Tracking

 Tags

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Userback information

  • Developed by

    AU flaguserback.io

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription that costs up to $23 per month.

  • Alternatives

    38 alternatives listed

  • Supported Languages

    • English

Our users have written 1 comments and reviews about Userback, and it has gotten 9 likes

Userback was added to AlternativeTo by jtobin on and this page was last updated .

Comments and Reviews

   
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Matthew Johnson
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Userback lets me collect high-quality feedback directly from my website! It even lets my users give feedback with video screen recording.

What is Userback?

Userback is a powerful visual feedback and bug-tracking tool designed to help product teams collect and manage feedback more efficiently.

With Userback, users can easily capture visual feedback directly from websites or apps, allowing teams to quickly understand and resolve issues.

Whether you're working in design, development, or customer support, Userback streamlines the feedback process with features like screen annotations, user surveys, session replays, and instant notifications.

Perfect for agile teams, it integrates seamlessly with popular project management tools like Jira, Trello, and Slack, enabling you to keep your workflow smooth and your customers happy.

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