Userback AlternativesCustomer Feedback Managers & Issue Tracking Systems like Userback

Userback is described as 'User feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to Userback for a variety of platforms, including Web-based, SaaS, Google Chrome, Android and Mac apps. The best Userback alternative is BugHerd. It's not free, so if you're looking for a free alternative, you could try Ween.ai or not8. Other great apps like Userback are Feedback Fiesta, Nolt, Usersnap and Survicate.

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Alternatives list

  1. BugHerd icon
     4 likes

    Visual tool for websites offering point-and-click feedback pinned directly as tasks with contextual metadata, enabling seamless web QA, bug tracking, annotation, real-time updates, dashboard centralization, and collaborative workflow for development teams.

    47 BugHerd alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    • Mozilla Firefox
     
  2. Ween.ai icon
     Like

    Ween.ai is an online platform that utilizes artificial intelligence to transform qualitative customer data into actionable insights.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  3. not8 icon
     3 likes

    not8 enables to write notes directly on the team website, and share them with colleagues. These notes will help to efficiently share feedback and reviews between colleagues, without the necessity of video explanations, long emails or screenshots.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Google Chrome
    • Software as a Service (SaaS)
     
  4. Feedback Fiesta is a minimalistic widget you can put into every website and lets users give feedback, ideas or bug reports.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  5. Nolt icon
     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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    1
    Comments about Nolt as an Alternative to Userback
    dudo
    Negative
    1

    no collection of visual feedback

    Nolt icon
    Nolt icon
    • Nolt is Paid and ProprietaryUserback is also Paid and Proprietary
  6. Survicate icon
     36 likes

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    237 Survicate alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. zipBoard icon
     9 likes

    Enhance web development and e-learning projects by annotating and assigning bugs with zipBoard. It combines real-time visual feedback, task management, and collaboration tools to improve productivity. Suitable for QA teams, managers, developers, and designers with a focus on client integration.

    189 zipBoard alternatives

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
    |
    1
    Comments about zipBoard as an Alternative to Userback
    Guest
    Positive
    1

    It has a free option with visual feedback like drawing boxes, arrows, freehand, etc. Only drawback compared to Userback is that it requires a browser extension, which most clients will have a hard time doing.

    Review by a new / low-activity user.
    zipBoard icon
    zipBoard icon
    • zipBoard is Free Personal and ProprietaryUserback is Paid and Proprietary
  8. Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  9. Marker.io icon
     15 likes

    Create & annotate visual bug report tickets in your project management tool in seconds. Marker.io adds technical metadata & console logs for you, so developers can recreate & resolve faster. Developer-ready issues, even from non-technical reporters.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  10. BugReplay icon
     2 likes

    A feedback & bug reporting tool in the form of a browser extension that creates a synchronized recording of a user's actions, network traffic, JavaScript logs & other environmental data. A user can also take multiple screenshots in one session and edit them in the...

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Chrome OS
     
  11. Timeline.io icon
     1 like

    Enable asynchronous feedback for all of your projects. Let your clients click and comment, so you can see exactly what they want changed, reducing confusion & saving time.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
12 of 38 Userback alternatives