Userback AlternativesCustomer Feedback Managers & Issue Tracking Systems like Userback

Userback is described as 'User feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to Userback for a variety of platforms, including Web-based, SaaS, Google Chrome, Android and Mac apps. The best Userback alternative is BugHerd. It's not free, so if you're looking for a free alternative, you could try Ween.ai or not8. Other great apps like Userback are Feedback Fiesta, Nolt, Usersnap and Survicate.

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Alternatives list

  1. BugHerd icon

    BugHerd

     4 likes
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    Visual tool for websites offering point-and-click feedback pinned directly as tasks with contextual metadata, enabling seamless web QA, bug tracking, annotation, real-time updates, dashboard centralization, and collaborative workflow for development teams.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    • Mozilla Firefox
    Simply point and click - it's that simple.
     

    • BugHerd is the most popular Web-based alternative to Userback.

    • BugHerd is the most popular commercial alternative to Userback.

    • BugHerd is Paid and ProprietaryUserback is also Paid and Proprietary
  2. Ween.ai icon

    Ween.ai

     Like
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    Ween.ai is an online platform that utilizes artificial intelligence to transform qualitative customer data into actionable insights.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Ween.ai screenshot 1
     

    • Ween.ai is the most popular free alternative to Userback.

    • Ween.ai is Freemium and ProprietaryUserback is Paid and Proprietary
  4. not8 icon

    not8

     3 likes
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    not8 enables to write notes directly on the team website, and share them with colleagues. These notes will help to efficiently share feedback and reviews between colleagues, without the necessity of video explanations, long emails or screenshots.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Google Chrome
    • Software as a Service (SaaS)
    not8 screenshot 1
     

    • not8 is the most popular Windows, Mac & SaaS alternative to Userback.

    • not8 is Freemium and ProprietaryUserback is Paid and Proprietary
  5. Ad
    Screenshot
    BugHerd icon
    BugHerd

    Visual tool for websites offering point-and-click feedback pinned directly as tasks with contextual metadata, enabling seamless web QA, bug tracking, annotation, real-time updates, dashboard centralization, and collaborative work...

    https://bugherd.com
    Learn More
  6. Feedback Fiesta icon

    Feedback Fiesta

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    Feedback Fiesta is a minimalistic widget you can put into every website and lets users give feedback, ideas or bug reports.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    Feedback Fiesta screenshot 1
     
  7. Nolt icon

    Nolt

     27 likes
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    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    Nolt screenshot 1
     
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    1
    Comments about Nolt as an Alternative to Userback
    dudo
    Negative
    1

    no collection of visual feedback

    Userback Icon
    Nolt icon
    • Nolt is Paid and ProprietaryUserback is also Paid and Proprietary
  10. Survicate icon

    Survicate

     36 likes
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    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Survicate screenshot 1
     

    • Survicate is the most popular Android, iPhone, iPad & Android Tablet alternative to Userback.

    • Survicate is Freemium and ProprietaryUserback is Paid and Proprietary
  11. zipBoard icon

    zipBoard

     9 likes
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    Enhance web development and e-learning projects by annotating and assigning bugs with zipBoard. It combines real-time visual feedback, task management, and collaboration tools to improve productivity. Suitable for QA teams, managers, developers, and designers with a focus on client integration.

    Cost / License

    • Free Personal
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Responsive testing
     
    |
    1
    Comments about zipBoard as an Alternative to Userback
    Guest
    Positive
    1

    It has a free option with visual feedback like drawing boxes, arrows, freehand, etc. Only drawback compared to Userback is that it requires a browser extension, which most clients will have a hard time doing.

    Review by a new / low-activity user.
    Userback Icon
    zipBoard icon

    • zipBoard is the most popular Linux alternative to Userback.

    • zipBoard is Free Personal and ProprietaryUserback is Paid and Proprietary
  12. Saber Feedback icon

    Saber Feedback

     6 likes
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    Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    Saber Feedback screenshot 1
     
  13. BugReplay icon

    BugReplay

     2 likes
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    A feedback & bug reporting tool in the form of a browser extension that creates a synchronized recording of a user's actions, network traffic, JavaScript logs & other environmental data. A user can also take multiple screenshots in one session and edit them in the...

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Chrome OS
    BugReplay screenshot 1
     
  14. Marker.io icon

    Marker.io

     15 likes
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    Create & annotate visual bug report tickets in your project management tool in seconds. Marker.io adds technical metadata & console logs for you, so developers can recreate & resolve faster. Developer-ready issues, even from non-technical reporters.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
    Marker.io screenshot 1
     
  15. Timeline.io icon

    Timeline.io

     1 like
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    Enable asynchronous feedback for all of your projects. Let your clients click and comment, so you can see exactly what they want changed, reducing confusion & saving time.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    Timeline.io screenshot 1
     
12 of 38 Userback alternatives