Una by Polydom icon
Una by Polydom icon

Una by Polydom

Una — Autonomous AI Digital Employee for Hospitality. AI host for Airbnb and hotels. 24/7 guest communication, reservations, payments, and task management across voice, WhatsApp, email, and OTA inboxes.

Una by Polydom screenshot 1

Cost / License

  • Subscription
  • Proprietary

Platforms

  • Online
Una by Polydom screenshot 1
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Una by Polydom information

  • Developed by

    US flagpolydom-ai

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $799 and $999 per month.

  • Alternatives

    0 alternatives listed

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  • Supported Languages

    • English
    • French
    • German
    • Spanish
    • Czech
    • Italian
    • Hebrew
    • Arabic
    • Portuguese
    • Swedish
    • Catalan; Valencian
    • Estonian
    • Russian
    • Dutch
    • Hindi

AlternativeTo Category

Travel & Location

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Una by Polydom was added to AlternativeTo by l-kopylenko on and this page was last updated .

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What is Una by Polydom?

Una by Polydom is an AI tool designed for hotels, vacation rentals, and property managers. It manages guest communication across phone calls, messaging apps, email, and web chat, responding to inquiries and booking-related requests around the clock.

The system connects with property management software (PMS) to access real-time availability and reservation data. This allows it to create, modify, or cancel bookings while keeping information consistent across systems. It can also send payment links, share check-in instructions, and provide property details when requested.

In addition to handling conversations, the tool supports operational coordination. When connected to task management systems (TMS), it can trigger housekeeping or maintenance requests based on booking activity or guest needs. This helps reduce manual coordination between staff and systems.

Una supports multiple languages, making it suitable for properties that host international guests. It is intended for businesses that want to automate routine guest communication while maintaining accurate booking and operational records.