typedesk
typedesk supercharges your canned responses. Use typedesk with your current tools (help desk, email client, chat, social media) to quickly and easily answer your customers.
- Paid • Proprietary
- Text Expander
- Mac
- Windows
- Chrome OS
- Software as a Service (SaaS)
typedesk videos
I'm using Typedesk now for several months and It helps me a lot in my job. I can keep all my coding templates and command line in typedesk, easier than creating aliases on all of my servers. and I can share them with my team.
I recommand that software if you have some common content to share in a team like templates, answers...
Even if I help someone in my team I can access directly to my contents on their PC. pretty useful
We just started using TypeDesk and this is exactly weve been looking for! No more spreadsheets and constantly looking and sharing with my team lol. Save us so much more time!
I have just bee using this for 10 days and I am already loving the way it integrates with different service desks. I could not actually find a competitive alternative to type desk.
Typedesk is probably the only thing that made me want to keep my job as a chat agent. The quick search is absolutely amazing and fast, I have never seen a search like that. So many tags to make it easy.
I have told my co-workers about this application, and I know some have tried it out. I am working on getting a team together.
This is an absolute must for online support jobs.
I love the templates, I can't wait to see what new ones they come up with.
I will definitely want to keep the service even if I dont work there anymore.
All I can say is that I love it! It's very straightforward and easy to use. I love that I can invite my team members and that we can all share the same folders and responses that are saved there. It can be web-based or app-based so it gives me the flexibility that I and my team need. :-)
This would be the best software I've ever found online! Nothing can beat the features of this app. User friendly and a great interface.
Helps a lot when it comes to responding to your clients. All you need to do is hit the set hotkey, select the saved message, and voila sent the message! Makes everyone's lives easier.
About customer support, you can easily reach them and they respond back in timely manner.
Kudos to the founder and developer of this app!! Highly recommend this to my friends
Team functionality is uniqe and what made us adopt the tool. Also fantastic service and dedication to listen to feedback.
[Edited by fillefranzen, October 26]