The best Help Desk alternative to TeamViewer is Remote Utilities, which is free. If that doesn't suit you, our users have ranked more than 50 alternatives to TeamViewer and four of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to TeamViewer are Radmin, AeroAdmin and DameWare.
Remote Utilities is a remote PC access program for connecting to a remote PC over LAN or via the Internet. The program is used by system administrators, home users and helpdesks for remotely managing PCs in their corporate or home network, or providing customer support.
Radmin (Remote Administrator) is the popular, award winning secure remote control software which enables you to work on a remote computer in real time as if you were using its own keyboard and mouse. You can remotely access the same computer from multiple places and use advanced...
Ready-to-use remote desktop tool requiring no installation, registration, or admin rights, with instant connection setup, encrypted sessions, firewall/NAT compatibility, flexible permission settings, file transfer, image optimization, and simple interface.
The DameWare NT Utilities software is an enterprise systems management application containing an integrated collection of Windows Administration Utilities incorporated within a centralized interface for remote management of Windows Servers and Workstations.
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Unattended access, free for up to 10 connections, no time limit, personal or business use. These guys get it!