Remote Utilities
Remote PC access program for connecting to a remote PC over LAN or via the Internet.
- Freemium • Proprietary
- Remote Desktop Tool
- Windows
- Android
- iPhone
- Self-Hosted
What is Remote Utilities?
Remote Utilities is a remote PC access program for connecting to a remote PC over LAN or via the Internet. The program is used by system administrators, home users and helpdesks for remotely managing PCs in their corporate or home network, or providing customer support.
Free edition offers 16 different connection modes, firewall bypass capabilities, connection over the Internet by ID or by and IP address/DNS name, and many more.
The commercial edition of the product has full functionality in comparison with the Free edition.
Also offers a Free server component to generate your own ID's to not be reliant on the developer. The server component only works on a Windows operating system, but adds other functionality as: Remote address book Username and password central authentication Along with the aforementioned ability to generate your own ID#'s to create a true self-reliant solution for remote tech support.
Remote Utilities Screenshots
Remote Utilities Features
Remote Utilities information
Comments and Reviews
Tags
- Remote Desktop
- remote-administration
- Help Desk
- remote-control
- remote-computer-control
Recent user activities on Remote Utilities
- reviewed Remote UtilitiesGu
I like remote utilities 'cause it helps me manage my small business, I've several employees in the office. Remote utilities was especially useful in Covid years.
Netkuszkusz liked Remote Utilities
Mauricio B. Holguín added Remote Utilities as alternative(s) to Quick Assist
this tools is usefully to replace teamviewer, in free edition is permitted to commercial use, i love it much ..
I used to use Teamviewer for my remote management needs, but their business plan is just too expensive for my budget. I might have done it if it was a one time purchase but unfortunately, everytime there is a new major version, you have to pay again for a new license. Additionally, you would have to pay a premium for mobile support. (I don't need mobile support but I thought I would mention it anyways.)
Remote Utilities is an objectively better program over TeamViewer. They have just as many security features Teamviewer has and more features than Teamviewer has (on par with LogMeIn PRO.) Just to name a few, you can get previews of each screen in the Viewer, view only mode, start file transfers and modify the registry, control power (shut down/restart/standby/hibernate, Monitor on/off/standby), command line access, task manager, screen recording via scheduled screenshots, and remote execution and installation. All of these features are fully remote and won't effect the user, even if they are currently using the computer. In other words, you can go in and make changes without having to disturb the user's workflow. You can also turn on the remote computer's camera and microphone. (This informs the user with a large translucent and click through message in the top right. It cannot be closed or hidden. (Trust me, I've tried.))
They have a self hosted server you can download so you don't have to rely on their servers. So if, for example, their company goes under, you can still use this program. (Though I wouldn't especially if a security bug was found.) It also features address book synchronization. The self hosted server reduces latency. Additionally, they have a Quick Support Agent that lets you quickly deploy the Host program to the user's computer. You can even customize the Agent and Host's settings, like assigning it a preset password and setting up security features.
They have a mobile app which lets you connect to Hosts and Agents from your mobile device. In a few months, they plan to update it to add address book view only mode, and control power functionality. Unfortunately no Host app for mobile devices, but they do plan to work on it, just not anytime soon.
It's an IT Admin's dream. All of the features mentioned above are available in the free version. The free version is limited to 10 computers in your address book. Their pricing is much cheaper depending on what kind of license you need. Per Customer is $30 per computer and per technician (operator) is $499 (price of 17 computers). If you cannot afford it, then you can always keep an external database so you never hit the 10 computer limit.
I like remote utilities 'cause it helps me manage my small business, I've several employees in the office. Remote utilities was especially useful in Covid years.
I'm going to try it and report back.... -- Used VNC flavors in the past, but little security is present or available, and firewall config is a pain.
-- I'm going to refuse recommending TeamViewer in the future, since you never know when they think you are "using it commercially". This assumption, even when only using it for ONE PC inside your LAN in the past three months. If you rely on it and you really need it, that would totally mess up your day when you least expect it.
Been using this tool for 2 years now, to connect to systems continents away. Mainly because it allows 6 commercially used connections for free. Remote Utilities resolved all problems with slow connections in the last version. I really like this software. Only thing missing is a Linux version. PS: I am writing this from Germany while updating a system in a little town in New Zealand via Remote Utilities.
As a Desktop PC user, I had a lot of troubles at the computer science college I was going because I was the only one in my entire year without a laptop PC, and I lacked portability, but because the internet is good around these parts I had to adapt with something like a remote desktop client, and this helped me work my laboratories, present my thesis and take my practical exams while my home desktop was running and I was accessing it from a distance.