Omnito

Omnito is a customer engagement platform that connects the tools customer-facing teams use every day: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async engagement, Omni-Inbox so every conversation lands in one place, and AI Copilot for assistance across booking, prep, and follow-up.

Most teams handle scheduling in one tool, conversations in another, and follow-ups somewhere else entirely. Context gets lost. Hand-offs break down. Customers notice. Omnito connects all of it in a single workspace so teams can focus on the conversation, not the coordination.

What's included: Live Chat and Messaging - real-time and async customer engagement from one workspace Meeting Booker - intelligent scheduling and routing that works with any calendar Notetaker - joins any call, captures recordings, summaries, and action items automatically Omni-Inbox — one place for every conversation across chat, email, and SMS AI Copilot - assistance across booking, meeting prep, and follow-up workflows

Everything is connected. A meeting booked through Meeting Booker flows directly into Notetaker. Summaries and action items feed into follow-up workflows without manual input. No copy-pasting between apps. No lost context between interactions.

Omnito works with any CRM and is built for small and mid-sized businesses in sales, customer success, support, and professional services. For teams running on Salesforce, our native managed package is also available through the AppExchange.

The platform grew out of 18 years of building scheduling software under the name SUMO Scheduler. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool.

Start for free and see how your team manages customer interactions when everything is in one place.