SongKong

I purchased SongKong specifically to safely add missing artwork to my large (1.8 TB) music library, with renaming/moving disabled and most metadata overwrites turned off to preserve existing correct tags. Despite these conservative settings, the software silently overwrote correct track titles and numbers on multiple albums—applying the first track's metadata (e.g., title " and track number 1) to every track on the album, This happened without warnings, review prompts, or easy undo for changes made weeks prior. The developer later acknowledged this as a recently discovered bug (related to prior matching in tools like Picard, fixed in version 11.9.1 released November 24, 2025), but when I first reported examples weeks earlier, there was no response until I requested a refund. Even after providing screenshots, logs, support files, and spreadsheets, the refund was refused—conditioned on further troubleshooting or deemed "resolved" since the bug is now fixed and undo/rematch suggested (impractical for my library size and ongoing discoveries of damage). This rendered the software not fit for my purpose, causing real harm to a carefully curated collection. The dismissive response to refund requests feels unprofessional for paid software handling user data so sensitively. Potential buyers with large/existing tagged libraries: Proceed with extreme caution—test on a small backup first. Alternatives Swinsian or more transparent taggers may be safer.

I can not even test the lite version it will not allow you to save tag updates. W T F is the point in even having a demo trial version if it does not do squat the lite version should be usable for 30 to 45 days.

Song Kong is a dangerous disaster. It, along with other tools, managed to absolutely decimate my music library I worked over 10 years to put together and rate 1-5 stars. It misidentifies songs; it creates errors in iTunes; it creates duplicates; it creates orphaned files in iTunes. Don't even think of using this tool unless you're starting place is having no IDs for most of your music, and you have every aspect of your music library backed-up as you will likely need to use it. Test your back-up first.

The writer Paul Taylor had some role with Picard, but now is I think in a remote part of England, desperate for money with a bad attitude. He is not interested in identifying problems with his application that do real and serious damage to music lovers, and will only provide minimal grudging assistance.

This tool is a danger, and if in America I'd submit a legal complaint and complaint to the Better Business Bureau, but I'm already beyond hopeless despair on how my music library has been destroyed and I have hundreds to thousands of hours of repeat work in front of me on a music library now filled with mislabeled tracks, duplicate tracks, songs split into solo tracks from albums and every kind of error. A year ago I committed the gravest error experimenting with these tools, and it has been anger and frustration since. Beware!

[Edited by peterb1517, July 09]

Well developed, easy interface, good Integration with iTunes.

Not good database and it needs 200M space but at least it could be a make-up.

SongKong works really well and its simple to use. It finds missing track info, deletes duplicate files and finds artwork. The default settings make it simple but it has lots of options to tweak your fixes. In the pro version you can automatically calculate the BPM of your songs which is great. Also updates iTunes in realtime and you can undo your changes if you change your mind.