SmartSupport Alternatives

SmartSupport is described as 'Cutting-edge knowledge base and community forum management platform. SmartSupport features help desk and web-self service capabilities including chat & call center, support ticketing system and more' and is an website. There are seven alternatives to SmartSupport, not only websites but also apps for a variety of platforms, including Windows, Mac, Android and iPhone apps. The best SmartSupport alternative is Comm100 Live Chat. It's not free, so if you're looking for a free alternative, you could try OptKit or SmartKarrot. Other great sites and apps similar to SmartSupport are Jive, Email Spaces, seet.io and Gainsight.

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Alternatives list

  1. Comm100 Live Chat icon

    Comm100 Live Chat

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    Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Comm100 Live Chat screenshot 1
     

    • Comm100 Live Chat is the most popular Web-based, Windows, Android & Mac alternative to SmartSupport.

    • Comm100 Live Chat is the most popular commercial alternative to SmartSupport.

    • Comm100 Live Chat is Paid and ProprietarySmartSupport is also Paid and Proprietary
  2. OptKit icon

    OptKit

     10 likes
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    The best way to convert more traffic. Real-time behavior triggered call-to-action's that engage and delight your visitors. OptKit comes with many tools to help marketers, and conversion rate optimization specialists, to convert more traffic into sales.

    OptKit has enterprise-.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    OptKit screenshot 1
     

    • OptKit is the most popular free alternative to SmartSupport.

    • OptKit is Freemium and ProprietarySmartSupport is Paid and Proprietary
  4. Jive icon

    Jive

     2 likes
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    Jive is a collaboration and knowledge management tool that integrates the functionality of online communities, microblogging, social networking, discussion forums, blogs, wikis, and IM under one unified user interface.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
     
  5. Email Spaces icon

    Email Spaces

     1 like
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    Email Spaces by Moxie Software provides quick and personal email management solution.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
     
  6. seet.io icon

    seet.io

     1 like
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    seet - HR platform, SaaS based application for management and delivering data between employees. social platform that will make your life easier.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    seet.io screenshot 1
     

    • seet.io is the most popular Linux alternative to SmartSupport.

    • seet.io is Paid and ProprietarySmartSupport is also Paid and Proprietary
  7. SmartKarrot icon

    SmartKarrot

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    SmartKarrot is a customer success platform that enables subscription businesses and digital led enterprises achieve retention, adoption, up-sell and experience outcomes.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Android
    • Software as a Service (SaaS)
     

    • SmartKarrot is the most popular SaaS alternative to SmartSupport.

    • SmartKarrot is Free and ProprietarySmartSupport is Paid and Proprietary
  9. Gainsight icon

    Gainsight

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    Proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation. www.gainsight.com

    46 Gainsight alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • iPhone
     
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