Create data-connected diagrams with real-time collaboration as part of the Office Suite. Ideal for IT and business professionals, it visualizes complex info with ease, providing intuitive tools for diagramming, mind mapping, and vector graphics.

Smaply is described as 'The leading platform for journey management, empowering teams to design, manage, and scale customer journeys across organizations' and is an app. There are more than 10 alternatives to Smaply for Web-based, SaaS and Windows. The best Smaply alternative is Microsoft Visio. It's not free, so if you're looking for a free alternative, you could try WatchThemLive or Pathmode. Other great apps like Smaply are Out of Dark, UXPressia, Custellence and Journey Maps by UserBit.
Create data-connected diagrams with real-time collaboration as part of the Office Suite. Ideal for IT and business professionals, it visualizes complex info with ease, providing intuitive tools for diagramming, mind mapping, and vector graphics.

WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.


Out of Dark helps companies easily visualize, evaluate, and improve their customer journey.




UXPressia is a collaborative user experience platform. Create, export, and share designer-ready customer journey maps, personas, and impact maps online.


The journey mapping tool for customer journey managers and CX professionals. Journey maps in Custellence will help you present the customer journey in a professional and convincing way to stakeholders and managers.



Pathmode is an AI-driven insight platform designed to eliminate the notorious gap between user research and product execution. It moves beyond static documentation to become a single source of truth that drives actionable insights, reduces product drift, and automates design...
Journey Maps by UserBit is an online journey map maker designed to help teams visualize, analyze, and communicate user experiences clearly and effectively. It enables teams to turn research data into structured, visual journey maps that drive better decisions.




Personas by UserBit is a persona maker for product teams. It helps create, manage, and use personas that stay useful over time.




We built Hirundin to help design, marketing, product and UX teams and professionals. It's designed for people who need to understand customers and users, and make decisions based on their needs and goals.




Customer journey map - create user experience maps online with our integrated set of online components.


Find the right customer problems to solve using your customer journeys. Modern product for innovation, personas & customer journeys to find and solve problems. Easy to use.

It supereasy to use. The interface is fast and flexible. Easy to start mapping and letting the map evolve over time. Finally it gives me confidence to use the map when presenting to other stakeholders.