Apps similar to SentiSum include Jemo, which has a free version. Other options are Voicespin, Keatext, Wootric and Cisco Webex Experience Management. In total there are nine Customer Feedback Managers like SentiSum for the web, iPhone, iPad, Chrome OS and Android.
Jemo analyses all customer conversations, clusters them into trends, surfaces root-cause analysis, and automatically generates tasks, content fixes, or tickets.
United Kingdom
AI-driven solutions enhance support and sales by integrating with CRM, uniting email, live chat, WhatsApp, and social media. Offers 50+ CRM integrations and APIs at no extra cost, featuring VoIP call center software for efficient inbound and outbound calls.
United Kingdom
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.
United States
Webex Experience Management is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight, using the customizable, easy-to-use SaaS-based solution.
United States
Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable insight.
United Kingdom
Waanee.ai is a dedicated startup focused on developing an AI aggregator platform for building customer experience utilities.
Clarabridge transforms customer feedback into intelligence that empowers your workforce to take confident, decisive action, resulting in happier customers.
United States
Essense empowers product owners to make data driven decisions based on user feedback. Effortlessly analyze thousands of reviews and customer service tickets in minutes, and stay ahead of the competition. Get summarized feedback delivered daily right to your slack channel.
