SentiSum is described as 'AI platform that allows businesses to analyse customer conversations on multiple channels and provide actionable insights. Hence, allowing businesses to make informed data-driven decisions'. There are four alternatives to SentiSum for a variety of platforms, including Online / Web-based, iPad, iPhone, Linux and Mac. The best alternative is Wootric, which is free. Other great apps like SentiSum are Chattermill (Paid), Cisco Webex Experience Management (formerly CloudCherry) (Freemium) and Clarabridge (Paid).