San TMS
SanTMS is an advanced ticket management software with AI designed for businesses of all sizes. It streamlines Client support through an intelligent ticketing system and a self-service portal that enables faster resolution and improved customer experience.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- iPhone
- iPad
- Software as a Service (SaaS)
San TMS
Features
San TMS information
Developed by
SAN Softawres Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $9 and $18 per month.Alternatives
0 alternatives listedSupported Languages
- English
What is San TMS?
The SanTMS Self-Service Portal is an online platform that allows Clients/Internal Users to independently submit issues, request services, and track the status of tickets without contacting a support agent.
This latest update brings new advanced features to make work faster, smarter, and more organized for your team and clients.
🔹 Key Features of SanTMS Self-Service Portal
1?? Centralized Ticket Management
Handle all client/users issues from one place with proper tracking.
2?? Multiple Internal Work Handling
The users can raise requests for IT, HR, Admin, Accounts, or any department.
3?? Smart Query Handling System
Manage and resolve multiple queries quickly with proper priority and status.
4?? 24×7 Self-Service Access
Clients/Users can submit requests anytime, anywhere.
5?? Live Ticket Status Tracking
End Users can check the real-time status without calling or following up.
7?? User-Friendly Dashboard
Simple, clean interface for easy use by end users.
8?? Reduced Manual Work & Calls
Fewer phone calls, more organized digital request system.
9?? Transparency & Accountability
Every request is recorded, tracked, and monitored.
🔟 All Tickets View
View All Tickets in one place – Open, Pending, and Closed
🚀 Why SanTMS Self Service Portal?
? Improve internal work management ? Faster query resolution ? Professional client support system ? Complete work transparency
