SABIO
SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent.
Cost / License
- Paid
- Proprietary
EUPlatforms
- Online
Features
- Built-in File Manager
- Mobile friendly
- Built-in Text editor
Freshdesk integration
Zendesk integration- Knowledge Management
- Knowledge Base structuring
- Built-in feedback
- Knowledge base
Tags
- knowledge-manager
- knowledgebase-management
SABIO News & Activities
Recent activities
SABIO information
Developed by
SABIO GmbH Licensing
Proprietary and Commercial product.Alternatives
6 alternatives listedSupported Languages
- English
What is SABIO?
SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent.
SABIO stands for complex information management necessities. No more information monopoly for individual employees. Easy, quick and accessible by everyone.
The Main Features:
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Transparent structuring of knowledge along the SABIO Tree-of-Knowledge.
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Extensive search functionalities for the knowledge base
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Intuitive text editor for creating compelling and accurate entries
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A rating and feedback system for measuring the performance of entries
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Inclusion of external documents like e.g. MS Office
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Integration into customer service software like Zendesk and Freshdesk
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Mobile ready, search on the fly
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First 30 Days are free!