Reputify is a review management platform designed with a GDPR-first approach, specifically catering to small businesses and agencies in Germany, Austria, and Switzerland. It consolidates reviews from a variety of platforms including Google, Trustpilot, Facebook, ProvenExpert, Trusted Shops, Booking.com, Airbnb, Tripadvisor, Etsy, and Herold, presenting them in a single dashboard. This dashboard features the Reputify Score, notifications for new reviews, and AI-powered suggestions for responses.
Reputify focuses on gathering fresh reviews from where customers are most active. It employs various tactics such as QR codes on receipts, tables, and vehicles, email invitations post-purchase, a tablet kiosk mode for on-site collection, and brief video reviews that are automatically transcribed. The reviews collected can be showcased on the business's own website through embeddable widgets or a complimentary WordPress plugin.
For agencies, Reputify offers the ability to manage all clients in distinct tenants and provide widgets, QR codes, and reports under their own brand, a feature known as white labeling. All data is hosted in Germany, with transcription and AI analysis carried out on Reputify's own infrastructure, eliminating the need for external AI providers. The interface is multilingual, with English, German, and other languages available. Reputify offers a free entry plan, while paid plans provide additional locations, team members, and access to the agency white-label mode.
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