Steps Recorder
Steps Recorder (called Problems Steps Recorder in Windows 7), is a program that helps you troubleshoot a problem on your device by recording the exact steps you took when the problem occurred.
Cost / License
- Free
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Windows
Steps Recorder will not receive further updates and is planned for removal in a future Windows release: https://prod.support.services.microsoft.com/en-us/windows/steps-recorder-deprecation-a64888d7-8482-4965-8ce3-25fb004e975f
Features
Tags
- troubleshooting
- record-steps
- problem
Steps Recorder News & Activities
Recent News
- Maoholguin published news article about Windows 11
Microsoft introduces Voice Shortcuts and Key Features in latest Windows 11 Insiders BuildMicrosoft has launched the latest Windows 11 build number 26020 for Insider Program members in the ...
Recent activities
dalen-raylen added Steps Recorder as alternative to BetterStepsRecorder
Steps Recorder information
Developed by
Microsoft Licensing
Proprietary and Free product.Alternatives
8 alternatives listedSupported Languages
- English
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What is Steps Recorder?
Troubleshooting errors for a remote user can be very difficult since you can’t actually see what’s happening on the remote system. Often it comes down to a user saying he didn’t click a button, open a program, close a program, or so on. The new Problem Steps Recorder (PSR.exe) allows you to see exactly what’s going on, documenting every action that takes place on the system experiencing problems.
The Problem Steps Recorder tool is a simple screen capture utility that grabs screenshots whenever a mouse move or click is made and documents all the data into a zipped MHTML report page that can be sent off directly to the help desk. Every step of the user’s actions is logged complete with a screenshot with the item highlighted, and it even allows the user to provide commentary on specific details.