O3 Outreach
O3 has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers...
Cost / License
- Subscription
- Proprietary
Platforms
- Online
Features
- Text messaging
- Net Promoter Score (NPS)
- Feedback collection
- Desktop Application
- Text Analytics
Tags
- user-retention
- customer-experience
- customer-experience-tools
- voice-of-customer
- business-analytics
- Survey
- Online reviews
- surveys
- customer-satisfaction-surveys
- customer-experience-analytics
- Software as a Service
- customer-satisfaction-survey
- customer-satisfaction
O3 Outreach News & Activities
Recent activities
Danilo_Venom added O3 Outreach as alternative to Outreach.io
Danilo_Venom added O3 Outreach as alternative to OutreachOps and OutReachly by 500apps
O3 Outreach information
Developed by
O3Licensing
Proprietary and Commercial product.Pricing
Subscription that costs up to $599 per month.Alternatives
16 alternatives listedSupported Languages
- English
What is O3 Outreach?
O3 has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.
Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.