Perch Insights
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Perch Insights is the first AI-powered platform built specifically for contact centers to lower customer acquisition costs (CAC), increase conversion rates, and boost sales.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Features
- AI-Powered
- Integration with CRMs
Tags
- call-center-solutions
- ai-analytics
- call-center-software
- workforce-optimization
- Business Analytics Dashboard
Perch Insights News & Activities
Highlights All activities
Recent activities
- shawnatwinston added Perch Insights
- shawnatwinston liked Perch Insights
shawnatwinston added Perch Insights as alternative to Microsoft Power BI, Tableau and QlikView
Perch Insights information
Developed by
Perch Insights Licensing
Proprietary and Commercial product.Alternatives
3 alternatives listedSupported Languages
- English
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Perch Insights is the first AI-powered platform built specifically for contact centers to lower customer acquisition costs (CAC), increase conversion rates, and boost sales. By integrating data from CRMs, dialers, marketing channels, and more, Perch uses advanced Gen AI to uncover root causes of performance issues and identify revenue-driving opportunities across the customer journey. With real-time alerts and AI driven analysis, Perch empowers CX leaders to make smarter decisions faster—turning complex data into clear, measurable outcomes.