outhentik

Outhentik helps businesses collect honest customer feedback, turn happy customers into video testimonials, and grow Google reviews. Customers can scan a QR code or click a link, record a short video in their browser, and the owner reviews every submission privately first. - Collect. QR code in-store or recording link in post-purchase emails. No app, no account.

Filter. Every video reaches the owner privately first. Negative feedback routed to a private recovery flow.

Convert. Approved 4-5 star customers get an immediate Google review nudge. One click to leave the review.

Own. Approved videos download in one click for Instagram, TikTok, Reels, ads, or anywhere social proof drives a sale.

The problem Outhentik solves

Most reviews never get written. Fewer than 5% of customers follow through, even when asked.

Bad reviews go straight to Google. One angry customer can post a 1-star review before the owner knows there was a problem.

Owners are the last to know. When something goes wrong, the customer goes to Google and the employee tells the owner their version. The owner is left guessing.

Happy customers stay invisible. Most businesses have hundreds of satisfied customers and almost nothing on video to show for it.

The benefits

A library of real customer videos to download and post anywhere.

More Google reviews on autopilot through immediate nudge emails.

Bad reviews never go public. Resolved privately, one-on-one.

Both sides of every story, privately. The owner hears the customer's full account before talking to the team.