NextUp Walk-in is a virtual queue for businesses that take walk-ins, such as barbershops, hair and nail salons, tattoo studios, phone repair shops, pet groomers and auto service counters. It replaces the paper sign-in sheet.
Customers scan a QR code at the door or open the shop's link. There is no app to download. They pick a service and, if they want, a specific team member, then see their place in line and an estimated wait that updates live. They get a text message when they're almost up, so they can wait somewhere else instead of in the lobby.
The business gets:
- A waiting-room TV display that shows the line (works in a browser, or with the Apple TV and Roku apps)
- A check-in tablet for the door
- A staff screen for calling the next customer
- A team roster with photos and per-person queues
- Client history and notes
- Custom branding
- Insights on wait times, busy hours, and customers who left before being served
- Appointments that run on the same line as walk-ins
Pricing is $29 per month for the first location and $19 for each additional location, with 1,000 text messages per location included each month. A Restaurant plan ($69 per month, $44 for each additional location) adds a live floor plan, QR ordering, and payment at the table. There is a 14-day free trial.
A live demo line anyone can join from their phone, with no sign-up: https://nextupwalkin.com/demo
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