Malcolm! icon
Malcolm! icon

Malcolm!

Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.

An example of a customer facing fully branded form (workflow)

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
An example of a fully branded customer facing self-service portal
There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
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How you create and manage content in MyMalcolm (our control panel)
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Features

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Properties

  1.  Lightweight

Features

  1.  Marketing Automation
  2.  No Tracking
  3.  Auto Responder
  4.  End-to-End Encryption
  5.  Extensible by Plugins/Extensions
  6.  Ad-free
  7.  No Coding Required
  8.  Real time collaboration
  9.  Support for MarkDown
  10.  WYSIWYG Support
  11.  Client Portal
  12.  FAQ Automation
  13.  Knowledge base
  14.  Knowledge Management
  15.  Customer service
  16.  Portal
  17.  Web Forms
  18.  Employee Self service

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Malcolm! information

  • Developed by

    Malcolm!

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $50 and $170 per month.

  • Alternatives

    26 alternatives listed

  • Supported Languages

    • English
Malcolm! was added to AlternativeTo by tom-jordan on and this page was last updated .
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What is Malcolm!?

Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

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