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m2 remote support icon

m2 remote support

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m2 Remote Support is remote support software made in Switzerland by m2 development GmbH in Baar. Support staff use the team app to view and control a customer's Windows PC; the customer starts the small customer app and confirms the session.

m2 remote support screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Since

  • New

Platforms

  • Windows
  • Self-Hosted  Server on Windows Server (IIS) or Linux; clients on Windows
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m2 remote support information

  • Developed by

    CH flagm2 development GmbH

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription that costs $30 per month.

  • Alternatives

    4 alternatives listed

  • Badge

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  • Supported Languages

    • English
    • German
    • French
    • Italian

AlternativeTo Categories

Network & Admin, Remote Work & Education

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What is m2 remote support?

m2 Remote Support is remote support software made in Switzerland by m2 development GmbH in Baar. Support staff use the team app to view and control a customer's Windows PC; the customer starts the small customer app and confirms the session.

The server runs on your own infrastructure (Windows Server with IIS, or Linux), so sessions and data do not pass through a vendor cloud. Staff access is based on certificates issued by your own certification authority.

Features include file transfer, sending Ctrl+Alt+Del, control of administrator windows and the lock screen (admin mode), reconnect after a restart of the customer PC, selectable image quality, team chat and screen sharing, unattended access for devices the customer has approved, and your own branding (logo, colour, company name, download page). The team app and the server update themselves.

Available as a monthly subscription (cancellable monthly) or a yearly subscription per channel (concurrent session), with a 7-day free trial. User interface in German, French, English and Italian.