LoopVOC
Loop is voice of the customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to feedback from their customers.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Features
- Natural Language Processing
Tags
- voice-of-customer
- customer-feedback-analysis
- customer-experience-analytics
- voice-of-the-customer
- customer-experience
LoopVOC News & Activities
Recent activities
LoopVOC information
Developed by
Lauren Culbertson Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $149 and $849 per month.Alternatives
3 alternatives listedSupported Languages
- English
AlternativeTo Category
Business & Commerce
What is LoopVOC?
Traditional market research is dying. Customer feedback is growing at an overwhelming pace. And SaaS companies are more than ever competing on their ability to respond. Without access to customer feedback, we cannot change, we cannot grow, and we are destined to fail.
Loop is voice of the customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to feedback from their customers. By combining natural language processing with a simple and affordable experience, Loop provides SaaS companies with real-time access to customer feedback insights, where traditional market research cannot. It's our mission to reduce reliance on surveys by extracting meaningful insights from places where customers are already telling companies what they need on a daily basis (places like support tickets, sales opportunities, and online reviews), so CX and marketing leaders can proactively identify issues impacting retention and sales, and pivot company initiatives to address them.