Keatext is described as 'CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction' and is a customer feedback manager in the business & commerce category. There are more than 10 alternatives to Keatext for Web-based, SaaS, iPhone and iPad. The best Keatext alternative is Yellow Tokens. It's not free, so if you're looking for a free alternative, you could try Qualtrics or Domandata. Other great apps like Keatext are Voicespin, Kimola Cognitive, Clarabridge and Medallia.
SentiSum is an AI platform that allows businesses to analyse customer conversations on multiple channels and provide actionable insights. Hence, allowing businesses to make informed data-driven decisions.
