Transforms customer feedback into actionable insights with SWOT analysis, CSAT/NPS dashboards, and strategic action plans.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)




Keatext is described as 'CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction' and is a customer feedback manager in the business & commerce category. There are more than 10 alternatives to Keatext for Web-based, SaaS, iPhone and iPad. The best Keatext alternative is Yellow Tokens. It's not free, so if you're looking for a free alternative, you could try Qualtrics or Kimola Cognitive. Other great apps like Keatext are Voicespin, Clarabridge, Medallia and waanee.ai.
Transforms customer feedback into actionable insights with SWOT analysis, CSAT/NPS dashboards, and strategic action plans.




AI-driven solutions enhance support and sales by integrating with CRM, uniting email, live chat, WhatsApp, and social media. Offers 50+ CRM integrations and APIs at no extra cost, featuring VoIP call center software for efficient inbound and outbound calls.

Qualtrics is the industry-leading provider of online survey software. See how we can help you build an online survey. Get a free account today!.
A rock-solid machine learning platform that enables users to grab reviews from 20+ channels and analyze + classify customer reviews -or any text data- automatically.




Clarabridge transforms customer feedback into intelligence that empowers your workforce to take confident, decisive action, resulting in happier customers.


Medallia Digital allows you to engage with users and collect meaningful feedback across your web, mobile web and in-app experiences.
Waanee.ai is a dedicated startup focused on developing an AI aggregator platform for building customer experience utilities.
High5's AI-powered features transform customer feedback into measurable success. From smart review analysis to detailed audience insights to precise forecasts, businesses can leverage data-driven decisions to reach the next level.


Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable insight.

Train custom machine learning models to get topic, sentiment, intent, keywords and more. Do it in hours —not weeks— right inside the tools you already love.
SentiSum is an AI platform that allows businesses to analyse customer conversations on multiple channels and provide actionable insights. Hence, allowing businesses to make informed data-driven decisions.