iHost is a complete billing and provisioning automation system for web hosting and other online service providers. Acquire new clients, accept orders, handle payments, and provision services all without any human intervention.
Ordering
Automatic, unattended order handling
Customizable order forms
Tax support
Coupon system
Custom order form fields
Custom referral options with reporting
Built-in affiliate/referral system
Powerful fraud screening system
Optional CAPTCHA support
Billing
HTML and PDF invoices
Support for many payment gateways
Support for manual and batch credit card processing
Optional automatic provisioning upon payment
Provisioning and Servers
Support for multiple servers potentially running multiple control panels
Network status and notification of services are down
Packages
One-time or automatic recurring billing
Support for shipping and setup fees
Support for free packages
Support for package add-ons
Group packages for convenient browsing
Inventory control support for packages
Support for package-specific client file downloads
Configurable email templates
Administration
Create and manage clients accounts
Create and manage client invoices
Powerful search system
Suspend/unsuspend, and delete client accounts
Flexible staff permissions support
Earnings and order reports
User IP logging with email/IP address banning
Helpdesk
Built-in helpdesk system
Built-in knowledge base system
Support for multiple ticket queues
Support for multiple support representatives
Support for piping emails (via POP3) into tickets
Other
Mobile interface for handheld devices
Dedicated/VPS server support
Email queue for reliable invoice/notification delivery
Support for importing accounts from control panels
Internationalization support
Alternate currency support
Canada
