Godex
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Godex is the instant cryptocurrency exchange service with more than 200 coins to exchange with Bitcoin, Monero, Ethereum, Zcash, XRP and others at a Fixed rate Without accounts
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Godex Crypto Scam, Don’t Be Tempted by Good Rates!
Initiated a Swap of 41,641.104 Old LOOM tokens for ETH though Trezor Exchange and accepted the offer by Godex.io for about 1.3 ETH. The Godex address I was provided to send is 0x1a31df52BB0BC938b47652A91d3045e5681eb6aD
After about 12 hours from sending, my exchange order showed Failed status even though my sent tokens were already confirmed. I contacted support and was told old LOOM tokens are deemed "invalid" tokens, even though they are swappable 1:1 for new LOOM tokens.
On-chain, I can even see that my old LOOM tokens have been sent onwards to 0x28C6c06298d514Db089934071355E5743bf21d60, a Binance account. Therefore, not only were my tokens not swapped for ETH, but they are not sending back my old LOOM tokens that they deem "invalid", which have a market value of about USD$4,000+ when swapped for new LOOM. (Maybe slightly lesser now due to crypto market falling since)
People, be careful and not be tempted by their good swap offer rates. I picked Godex.io to swap because they were showing the best rates, but I know why they can do so now, that is because when your swap value is high enough they will receive your tokens and send you nothing back.
*reply to Godex's reply: Yes the token swap started three years ago and can STILL be swapped today at https://wallet.loomx.io . In fact, I just swapped for new LOOM tokens today. If you won’t swap, you shouldn’t provide quotes, seems like simple business logic, even worse is not refunding after deciding not to swap. Seems criminal
Strange exchanger, does not always send coins explaining it by high workload
I do not recommend this, they send less coins than indicated before the exchange. Scammers!
Dear AhmadZali , Thank you for your feedback! Our customers always receive the exact amount of coins which is indicated in the exchange, if the deposit for the exchange is confirmed within the deposit window of 40 minutes. Unfortunately, due to the high crypto market volatility, sometimes we can not provide you with the fixed rate if your deposit appears with a large delay. If you have any questions about the fixed rate, please let us know!
They allowed to do exchange from Monero to Bitcoin without payment ID and didn't finalize exchange. Other exchange providers do not have any problems with BTC->XMR and transactions without Payment ID.
If Payment ID is mandatory in this system why you allow to do it without it? Just to get free coins?
I sent them Monero to get BTC and finished with nothing. Support is just happy to say, sorry you didn't use Payment ID so your money are lost, goodbye
Dear Vinnie, Thank you for your review! There are several coins (XLM, XRP, XEM and etc.) that can be deposited ONLY when the sender uses provided Extra ID (Payment ID, Destination Tag or Memo), this is the only way for those assets to reach our wallet. Extra ID's are important part of the address and a combination of the address + payment id not equals to just the address itself. Please be advised that the information about the importance of extra tags is listed on our website for a reason, and we inform users about this information on the exchange page. Ignoring this information may result in your deposit being lost. Thank you for your understanding! Regards, Godex support