

Gemini
Route emails into Gemini for end-to-end customer support management — service level agreements, countdown timers, auto-escalations, auto-replies, rules, actions and more. Connect to MS Office 365, MS Exchange, Google Mail, IMAP, POP3.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
Features
- Reminders
- Encrypted Backup
- Goal Tracking
- Cloud Sync
- Subtasks
- Real time collaboration
- Ad-free
- Team Collaboration
Tags
Gemini News & Activities
Recent activities
- HappyGamerGoose updated Gemini
- DirkJames liked Gemini
POX added Gemini as alternative to Deploy Path
Gemini information
What is Gemini?
Projects, Components, Issues: three major things you need to organize the right way for your projects and your business. Deciding how your projects components best need to be organized will result in better issue grouping and allocation of appropriate resource. Project management software with an issue tracker allows you to utilize sub-issues to help split and better manage larger pieces of work across multiple components, resources and even projects. Leverage Project Templates to minimise the amount of time and effort it takes to get new projects up and running. Package common project attributes, and associated issue data into reusable templates. Enforce consistency by giving your users common content to choose from when creating new projects or logging and tracking new issues.
Leverage Workflow : Workflow should help you control who can do what and when. But you also need to control who can see what and when. Set up workflows using our issue tracker and then apply them to similar projects. For even more granular control define workflows at the Issue Type level to help you control how different business processes should start and finish, meaning issues and bugs are tracked more successfully.
Control Permissions : Secure and allocate permissions to what you see and what you dont see. Define which users can see which issue detail and when in the issue tracker and workflow. Delegate the permission administration when appropriate to Project Admins/Leads for smarter administration. Conceal sensitive data from users (hiding internal discussions from external participants), enable CAPTCHA to suit your deployment scenario.
Migrate With Ease : Get your existing project data into Gemini project management software from various popular platforms and formats. Leverage our flexible Data Import Utility and tap into our experience of rolling out successful implementations.
Customize Any Way : Tweak the softwares user interface to suit your needs: colors, themes, styles. Add custom fields to issues, projects and versions. Control which fields users can see/edit when creating, editing and viewing issues. Get better data into your projects by employing customized data entry forms: avoid asking users the same questions for Bugs, Change Requests, Features, Support Tickets!










