Cuoral

Cuoral is an AI-powered platform reliability and customer experience infrastructure designed for high-growth digital businesses. It bridges the critical "visibility gap" between backend logs and the actual user experience. While traditional monitoring tools tell you if your server is up, Cuoral shows you exactly why your users are struggling, stalling, or churning at the edge.

By providing Technical Ground Truth, Cuoral enables Product, Engineering, and Support teams to identify and resolve "silent failures"—those friction points that backend logs miss but users feel instantly.

Core Capabilities: Proactive Friction Detection: Automatically detect UI freezes, broken buttons, and stalled workflows in real-time before they impact your bottom line.

High-Fidelity Session Replays: Watch pixel-perfect reconstructions of user journeys to see exactly what they encountered, including network performance and device-level diagnostics.

Experience Health Dashboards: A unified view of your platform's health that translates technical metrics into business impact, highlighting exactly where users drop off.

Forensic Error Analysis: Move beyond simple error codes. Cuoral provides a "digital black box" view of the state of the application at the exact moment a failure occurred.

Accelerated Support Resolution: Empower support teams with full session context, eliminating the need for "back-and-forth" screenshots and reducing Mean Time to Resolution (MTTR).

Why Choose Cuoral? Unlike fragmented legacy tools, Cuoral unifies session forensics, error tracking, and behavioral analytics into a single, high-performance layer. It is specifically engineered to handle the complexities of modern digital environments—including varied network conditions and diverse device ecosystems—making it a preferred choice for fintechs, e-commerce giants, and health-tech platforms.

The Cuoral Advantage: Reduce Silent Churn: Identify frustrated users who walk away without ever filing a support ticket.

Unify Your Stack: Consolidate your monitoring budget by replacing siloed session recording and error tracking tools with one forensic truth.

Data Privacy & Security: Built with a "Privacy-First" architecture, ensuring sensitive user data is redacted while maintaining full technical visibility.