ContextSmith is described as 'Turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower' and is an app. There are more than 10 alternatives to ContextSmith for a variety of platforms, including Web-based, iPhone, SaaS, Android and iPad apps. The best ContextSmith alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Engati or Raiseaticket. Other great apps like ContextSmith are Smartsheet, Trengo, Inforobo and AzureDesk.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
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