MSG91 icon
MSG91 icon

MSG91

MSG91 is a customer communication platform that helps businesses connect with customers through SMS, WhatsApp, Email, Voice, and customer support solutions. Its scalable APIs and engagement tools enable seamless communication, customer authentication, and support across multiple channels.

MSG91 - Dashboard

Cost / License

  • Freemium (Subscription)
  • Proprietary

Platforms

  • Online  [https://msg91.com/](https://msg91.com/)
  • Software as a Service (SaaS)  [https://msg91.com/](https://msg91.com/)
WhatsApp Business API
MSG91 Hello - Customer Support Software
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MSG91 - Campaign Management Software
MSG91 alternatives 
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Features

Properties

  1.  Lightweight
  2.  Privacy focused

Features

  1.  Customer Segmentation
  2.  Marketing Automation
  3.  Ad-free
  4.  Email automation
  5.  Customer service
  6.  SMS API

 Tags

MSG91 News & Activities

Highlights All activities

Recent activities

  • walkover1 updated MSG91
  • walkover1 updated MSG91
  • POX updated MSG91

MSG91 information

  • Developed by

    IN flagWalkover Web Solutions Pvt. Ltd.

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription that costs up to $80 per month + free version with limited functionality.

  • Alternatives

    17 alternatives listed

  • Supported Languages

    • English
    • Portuguese
    • Arabic
    • Spanish
    • Tagalog

AlternativeTo Categories

Business & Commerce, Social & Communications

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What is MSG91?

MSG91 Overview

MSG91 is a leading cloud communications platform that helps businesses connect, engage, and support customers across multiple communication channels. Trusted by startups, growing businesses, and large enterprises, MSG91 offers a comprehensive suite of communication solutions, including SMS, WhatsApp Business API, Email, Voice, RCS, authentication, customer engagement, and an omnichannel customer service platform.

Built for both developers and businesses, MSG91 provides easy-to-integrate APIs, automation tools, and scalable infrastructure that power billions of customer interactions every year. Whether you need to send OTPs, deliver transactional notifications, run marketing campaigns, or manage customer conversations, MSG91 ensures secure, reliable, and high-speed communication.

MSG91 also enables businesses to deliver exceptional customer support through its omnichannel customer service platform. Support teams can manage conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, Email, Live Chat, and other channels from a single shared inbox. Features such as AI-powered automation, intelligent conversation routing, workflow automation, analytics, and team collaboration help businesses improve response times and deliver consistent customer experiences.

With enterprise-grade security, global message delivery, real-time analytics, and flexible APIs, MSG91 supports organizations across industries including ecommerce, fintech, healthcare, education, logistics, SaaS, travel, and retail. The platform helps businesses automate communication, improve customer engagement, and scale support operations with confidence.

From customer acquisition and authentication to engagement, support, and retention, MSG91 provides everything businesses need to build seamless communication experiences and strengthen customer relationships throughout the entire customer journey.

Official Links