AnswerIQ
AnswerIQ boosts agent productivity and reduces handling time with smart routing, recommended response, and response automation.
Cost / License
- Freemium (Pay once)
- Proprietary
Platforms
- Online
- Self-Hosted
- Zendesk
Features
- Customer service
Tags
- automated-ticket-response
- Customer Support
- automated-customer-service
- customer-satisfaction
- analytics
AnswerIQ News & Activities
Recent activities
POX added AnswerIQ as alternative to Google AI Studio
AnswerIQ information
Developed by
UnknownLicensing
Proprietary and Freemium product.Pricing
One time purchase (perpetual license) that costs $0 + free version with limited functionality.Alternatives
45 alternatives listedSupported Languages
- English
AlternativeTo Category
Business & Commerce
What is AnswerIQ?
AnswerIQ is an AI solution for customer support organizations that can increase first contact resolution (FCR) and reduce ticket volume by 20%. Using sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer, AnswerIQ enables a business to intelligently deflect, triage, and automatically respond to simple known issues as well as assist agents with recommended responses to complex questions. The solution easily integrates within existing customer experience systems like Zendesk and Salesforce and can be up and running in as little as a week.