AIVA by MyBrainDev icon
AIVA by MyBrainDev icon

AIVA by MyBrainDev

AIVA (AI Virtual Assistant) by MyBrainDev is an AI-powered hotel receptionist and customer support platform that combines web chat and phone-based voice agents to deliver 24/7 multilingual guest communication.

Landing page with AIVA on mybraindev.ai

Cost / License

  • Pay once or Subscription
  • Proprietary

Platforms

  • Online
  • Windows
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Features

Properties

  1.  AI-Powered

Features

  1.  Ad-free
  2.  Email Scheduling
  3.  Auto Responder
  4.  Recurring Tasks
  5.  Task Time Tracking
  6.  Kanban Board
  7.  Marketing Automation
  8.  No Tracking
  9.  Reminders
  10.  Real time collaboration
  11.  Calendar Integration
  12.  Dark Mode
  13.  No Coding Required
  14.  Customer Segmentation
  15.  Workflow Automation
  16.  Email automation
  17.  Hotel Booking
  18.  Multiple languages
  19.  Customer Analytics
  20.  Chat Bot
  21.  Online booking
  22.  Book Appointments Online

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AIVA by MyBrainDev information

AIVA by MyBrainDev was added to AlternativeTo by ibacak4 on and this page was last updated .

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What is AIVA by MyBrainDev?

AIVA (AI Virtual Assistant) by MyBrainDev is an AI-powered hotel receptionist and customer support platform that combines web chat and phone-based voice agents to deliver 24/7 multilingual guest communication.

Designed specifically for the hotel and hospitality industry, AIVA handles the repetitive tasks that overwhelm front desk staff — answering FAQs about check-in times, WiFi, parking, and breakfast hours; processing reservation inquiries and room service orders; providing concierge-style recommendations for restaurants, attractions, and transport; and escalating complex requests to human staff when needed.

What makes AIVA different:

  • Multilingual by default: Automatically detects guest language and responds in Croatian, English, or German. Switches mid-conversation if needed. More languages available on request.

  • Dual-channel support: Web chat widget (one-line JavaScript install) plus a phone-based voice agent powered by Asterisk PBX integration. Guests get consistent answers whether they type or call.

  • No-code architecture: Built on n8n workflow automation, Supabase (PostgreSQL + pgvector), and Claude AI by Anthropic. Hotels go live in days, not months — no IT team required.

  • Knowledge base driven: Each hotel gets a custom knowledge base with their specific room types, policies, amenities, pricing, and local recommendations. The AI stays on-brand and accurate.

  • Smart escalation: AIVA knows when to hand off to a human. Complex complaints, special requests, and sensitive situations get routed to the right staff member automatically.

  • Privacy-first: Guest data stays in the hotel's own database. GDPR/DSGVO compliant. No third-party data sharing.

AIVA is built and maintained by MyBrainDev, an AI automation consultancy based in Zagreb, Croatia, serving EU and DACH markets. The founder brings 8+ years of enterprise IT experience from Germany combined with deep expertise in no-code AI development, n8n workflows, and voice technology.

Ideal for: boutique hotels, hotel chains, aparthotels, hostels, vacation rentals, and any hospitality business that wants to reduce front desk workload while improving guest satisfaction scores.