Get Satisfaction has been discontinued. One of the most popular alternatives is Discourse, which is open source and free for personal use. Other popular alternatives are Freshdesk, UserVoice, Zendesk and Typeform. You're spoiled for choice with Customer Feedback Managers like Get Satisfaction: we list more than 100 alternatives for Android, iPhone, Windows, self-hosting and iPad.
Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.
United States
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
United States
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
United States
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
United States
Generates interactive forms, surveys, and quizzes featuring one-question-at-a-time sliding formats, logic jumps, 3,000+ adjustable templates, multimedia support, calculators, customizable end screens, structured segmentation, and website or email integration.
Spain
EU
The simplest way to create forms. Create forms for all purposes in seconds, without knowing how to code, and for free.
BelgiumEU
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
United States
Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.
Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.
India
SurveyJS is an open-source JavaScript form builder library that allows developers to create dynamic forms, multi-step form wizards, and survey applications.
EstoniaEU
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
United Kingdom
Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.
NetherlandsEU
