Alternatives to Get Satisfaction for all platforms with any license

  • Discourse icon

    Discourse

    Discourse is an opensource discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy. Self-hosted Discourse software is free, hosting service is paid.

    Open Source Web / Cloud Self-Hosted Ruby GitHub

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  • Typeform icon

    Typeform

    Create awesome online forms with Typeform, the FREE online survey tool that makes asking questions easy, human & beautiful. Sign up now and try it out!

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    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials. Signing up in 60 seconds!...

    Commercial Web / Cloud Android iPhone Android Tablet iPad

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  • Freshdesk icon

    Freshdesk

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    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad Google Apps

    No features added Add a feature
    • Freshdesk is a ticketing software. Getsatisfaction is for voting on ideas and bugs. Fresh desk cant do anything getsatisfaction can after reviewing their features list. Guest • Jan 2016 Disagree   Agree
  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

    No features added Add a feature
    • Getsatisfaction is just for voting on ideas and bugs and has no helpdesk capability. Zendesk is just for helpdesk capability and has no ability to vote on ideas or bugs. Guest • Jan 2016 Disagree   Agree
  • SurveyMonkey icon

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  • PHPBack icon

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  • UserEcho icon

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    Commercial Web / Cloud iPhone iPad

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  • Kliqqi icon

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  • Know any more alternatives to Get Satisfaction?

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  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.

    Open Source Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet BSD iPad Self-Hosted

    No features added Add a feature
  • Survicate icon

    Survicate

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    Freemium Web / Cloud

  • idea.informer icon

    idea.informer

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without...

    Free Web / Cloud

    No features added Add a feature
  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted GitHub

  • Jitbit Helpdesk icon

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    Commercial Windows Web / Cloud Android Android Tablet iPad

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  • All Our Ideas icon

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    No features added Add a feature
  • Share this list of alternatives?

  • Enchant icon

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    Free Personal Mac Windows Web / Cloud Windows Mobile Android iPhone ... Android Tablet Windows Phone iPad Self-Hosted

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    Wantoo.io

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    Freemium Web / Cloud

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  • Helprace icon

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    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

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    Open Source Windows Linux

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  • Doorbell.io icon

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    Freemium Web / Cloud Android

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  • ClickDesk icon

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Get Satisfaction Comments

Since 2013 GetSatisfaction allows no free usage

Negative Comment by em4020
about Get Satisfaction May 2013

So the main advantage does not exist anymore.
Because of this I draw back my like and change my positive comment from 2009 to a negative comment.

Reply

As somebody who has contributed to projects on getsatisfact ...

Comment by evan
about Get Satisfaction Jun 2011

As somebody who has contributed to projects on getsatisfaction, I love using it. There's no barrier of entry because you can login with OpenID. It's amazing how easy it is for users and developers to not only effectively address issues but also feature requests and order them by importance with voting. I wish every open source project could take up a similar feedback model. Mailing lists suck.

Reply

I have started using UserVoice for my employer's products. ...

Comment by Katy
about Get Satisfaction Jun 2011

I have started using UserVoice for my employer's products. You CAN integrate many product forums into a single UserVoice account and you can restrict which users are allowed to participate in which forums within the account.

I looked at Get Satisfaction as well but there was one major detail that steered me away. It's a fully public forum. Anyone can see it. My company is not exactly ready for that much transparency.

Reply

GetSatisfaction (Engl.), UserVoice + UseResponse (German)

Comment by em4020
about Get Satisfaction and UseResponse, UserVoice Jun 2011

I have seen, that GetSatisfaction from user's view is better than UserVoice, because one can integrate here a lot of different software products. I have not found something like Getsatisfaction in the German-speaking area yet. I am inspired once again completely, as well as from AlternativeTo. I like it, that in GetSatisfaction I even can corrrect my comments afterwards within 15 minutes. This (as many other very good features as for example quick receiving of a Short URL with one click) is a symptom of a seldom seen very good quality. Pity only that there is for it no German user interface. I wished, that more software products would use high quality user feedback systems with voting facility as Uservoice or GetSatisfaction. UserVoice has multilanguage-support, is is also very professional, but only for separated software products. But I learn translating constantly from the very good translation machine PROMPT:
http://alternativeto.net/desktop/promt---free-online-translator-and-dictionary/

In May 2012 staskltd informed me, that UseResponse is a Customer Feedback similar to GetSatisfaction in German language: www.useresponse.com. Several german companies already implemented it to support customers.

[Edited by em4020, May 07]

Reply