• Discourse icon


    Discourse is an opensource discussion platform built for the next decade of the Internet. A modern forum, everything's been...

    Open Source Web / Cloud Self-Hosted Ruby GitHub

  • UseResponse icon


    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your...

    Commercial Web / Cloud Self-Hosted

  • UserVoice icon


    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3....

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • UserReport icon


    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with...

    Free Web / Cloud

  • PHPBack icon


    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to...

    Open Source Mac Windows Linux Self-Hosted

  • Responster icon


    The feedback tool that makes customers swoon and competitors bawl their eyes out.

    Free Web / Cloud Android iPhone Android Tablet iPad

  • Vanilla icon


    Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums...

    Freemium Web / Cloud Self-Hosted

  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received...

    Open Source Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet BSD iPad Self-Hosted

  • Kliqqi icon


    Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or...

    Open Source Linux Web / Cloud

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • Know any more alternatives to Get Satisfaction?

    Suggest an application to this list
  • UserEcho icon


    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with...

    Commercial Web / Cloud iPhone iPad

  • idea.informer icon


    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of...

    Free Web / Cloud

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way...

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of...

    Open Source Web / Cloud

  • Enchant icon


    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Share this list of alternatives?

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • Eyenewton icon


    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a...

    Freemium Web / Cloud Self-Hosted

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • VoxPopuli icon


    With VoxPopuli widget you can hear your customers and find new ideas for your business, products and services. Your users want to be...

    Open Source Windows Linux

  • Doorbell.io icon


    Doorbell allows you to easily gather user feedback, on websites and Android apps.

    Freemium Web / Cloud Android

  • ClickDesk icon


    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not...

    Commercial Web / Cloud

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

  • HunchBuzz icon


    Idea/Innovation Management software for Companies, Government, Education, NGO's.

    Freemium Mac Windows Web / Cloud

  • TeamSupport.com icon


    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one...

    Commercial Web / Cloud

  • OpenTraits icon


    OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd...

    Freemium Web / Cloud

  • Heeduser icon


    eeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects...

    Free Web / Cloud

  • BetaEasy icon


    BetaEasy allows you to collect customer feedback on all stages of your software/website product lifecycle, starting with early private...

    Freemium Web / Cloud

  • Reamaze icon


    Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site...

    Commercial Web / Cloud

  • UserRules icon


    Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering...

    Freemium Web / Cloud

  • Inforobo icon


    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • LiveAgent icon


    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat...

    Commercial Web / Cloud Android iPhone Android Tablet iPad PHP

Get Satisfaction Comments

Since 2013 GetSatisfaction allows no free usage

Negative Comment by em4020
about Get Satisfaction May 2013

So the main advantage does not exist anymore.
Because of this I draw back my like and change my positive comment from 2009 to a negative comment.


As somebody who has contributed to projects on getsatisfact ...

Comment by evan
about Get Satisfaction Jun 2011

As somebody who has contributed to projects on getsatisfaction, I love using it. There's no barrier of entry because you can login with OpenID. It's amazing how easy it is for users and developers to not only effectively address issues but also feature requests and order them by importance with voting. I wish every open source project could take up a similar feedback model. Mailing lists suck.


I have started using UserVoice for my employer's products. ...

Comment by Katy
about Get Satisfaction Jun 2011

I have started using UserVoice for my employer's products. You CAN integrate many product forums into a single UserVoice account and you can restrict which users are allowed to participate in which forums within the account.

I looked at Get Satisfaction as well but there was one major detail that steered me away. It's a fully public forum. Anyone can see it. My company is not exactly ready for that much transparency.


GetSatisfaction (Engl.), UserVoice + UseResponse (German)

Comment by em4020
about Get Satisfaction and UseResponse, UserVoice Jun 2011

I have seen, that GetSatisfaction from user's view is better than UserVoice, because one can integrate here a lot of different software products. I have not found something like Getsatisfaction in the German-speaking area yet. I am inspired once again completely, as well as from AlternativeTo. I like it, that in GetSatisfaction I even can corrrect my comments afterwards within 15 minutes. This (as many other very good features as for example quick receiving of a Short URL with one click) is a symptom of a seldom seen very good quality. Pity only that there is for it no German user interface. I wished, that more software products would use high quality user feedback systems with voting facility as Uservoice or GetSatisfaction. UserVoice has multilanguage-support, is is also very professional, but only for separated software products. But I learn translating constantly from the very good translation machine PROMPT:

In May 2012 staskltd informed me, that UseResponse is a Customer Feedback similar to GetSatisfaction in German language: www.useresponse.com. Several german companies already implemented it to support customers.

[Edited by em4020, May 07]