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Freshdesk

Commercial by Freshdesk Inc. | Link to website

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include: - Inbuilt Knowledge Base & Self Service Portal - Automations: Ticket routing, scenario automations, smart... More info »

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Platforms

Mac, iPhone, iPad, Windows, Android + Tablet, Linux, Online, Chrome OS

Tags

survey, helpdesk, customer-support, customer-service
+3 more customer-feedback, software-as-a-service, social-media-management

Links

Website

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Android




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