• Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • UseResponse icon


    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your...

    Commercial Web / Cloud Self-Hosted

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • PHPBack icon


    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to...

    Open Source Mac Windows Linux Self-Hosted

  • UserEcho icon


    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with...

    Commercial Web / Cloud iPhone iPad

  • idea.informer icon


    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of...

    Free Web / Cloud

  • UserReport icon


    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with...

    Free Web / Cloud

  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received...

    Open Source Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet BSD iPad Self-Hosted

  • Burning Board  icon

    Burning Board

    WoltLab Burning Board is a fast, professional and reliable discussion board solution for your internet site.

    Commercial Mac Windows Linux MySQL Community Edition Self-Hosted PHP

  • Pubble icon


    Pubble is the world's best Q&A platform. We make it simple and easy to add a great Q&A platform to any blog, website or...

    Commercial Web / Cloud

  • Kliqqi icon


    Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or...

    Open Source Linux Web / Cloud

  • Know any more alternatives to UserVoice?

    Suggest an application to this list
  • Responster icon


    The feedback tool that makes customers swoon and competitors bawl their eyes out.

    Free Web / Cloud Android iPhone Android Tablet iPad

  • Deskero icon


    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way...

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Enchant icon


    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • Share this list of alternatives?

  • Eyenewton icon


    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a...

    Freemium Web / Cloud Self-Hosted

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • ClickDesk icon


    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not...

    Commercial Web / Cloud

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • HunchBuzz icon


    Idea/Innovation Management software for Companies, Government, Education, NGO's.

    Freemium Mac Windows Web / Cloud

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of...

    Open Source Web / Cloud

  • BetaEasy icon


    BetaEasy allows you to collect customer feedback on all stages of your software/website product lifecycle, starting with early private...

    Freemium Web / Cloud

  • HelpShift icon


    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations...

    Commercial Web / Cloud

  • VoxPopuli icon


    With VoxPopuli widget you can hear your customers and find new ideas for your business, products and services. Your users want to be...

    Open Source Windows Linux

  • Pigeonhole Live icon

    Pigeonhole Live

    Audience engagement tool for crowdsourced Q&As, polls, and surveys. Built for mobile, works on all web-based interfaces. Perfect...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

  • OpenTraits icon


    OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd...

    Freemium Web / Cloud

  • Reamaze icon


    Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site...

    Commercial Web / Cloud

  • Inforobo icon


    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • LiveAgent icon


    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat...

    Commercial Web / Cloud Android iPhone Android Tablet iPad PHP

  • Qualaroo Insights icon

    Qualaroo Insights

    At Qualaroo we believe marketers should be empowered to execute programs that maximize the value of their website visitors. ...

    Commercial Web / Cloud

UserVoice Comments

uservoice is the worst

Negative Comment by edwing
about UserVoice Jul 2015

uservoice is the worst, i had a terrible experience and i will never use it again


Integration of UserVoice into Google Sites

Positive Comment by HighLander
about UserVoice Sep 2013

I had some problem integrating UserVoice into site page, based on Google Sites, but I solved it. So published it as an open source project: https://code.google.com/p/google-sites-uservoice/

Working sample: haunted-soft.com/feedback

And, YES, I like UserVoice!


Customer feedback platforms

Comment by Thelle
about UserVoice and Get Satisfaction Jul 2011

Uservoice and GetSatisfaction seems to be the leaders in the field of customer feedback platforms. I think both platforms are well made, but Uservoice is my favourite because it seems integrate more deeply with the native site and from a customer perspective gives more the impression that you are still on the same site.

Update, June 25, 2016:
Uservoice's product feedback service is now crazy expensive, which makes it out of reach for smaller projects and companies.


Comparison User Voice - Get Satisfaction - UseResponse

Comment by em4020
about UserVoice and UseResponse, Get Satisfaction Jun 2011

Comparison User Voice - Get Satisfaction:
I have seen, that GetSatisfaction from user's view is better than UserVoice, because one can integrate here a lot of different software products. I have not found something like Getsatisfaction in the German-speaking area yet. I am inspired once again completely, as well as from AlternativeTo. I like it, that in GetSatisfaction I even can corrrect my comments afterwards within 15 minutes. This (as many other very good features as for example quick receiving of a Short URL with one click) is a symptom of a seldom seen very good quality. Pity only that there is for it no German user interface. I wished, that more software products would use high quality user feedback systems with voting facility as uservoice or GetSatisfaction. UserVoice has multilanguage-support, is is also very professional, but only for separated software products. But I learn translating constantly from the very good translation machine PROMPT:


In May 2012 staskltd informed, that UseResponse is also available in German and very similar to GetSatisfaction.