Zoho Assist
Support customers on a remote computer easily through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Google Chrome
- Raspberry Pi
Features
- Unattended Access
- Wake on LAN
- Remote Support
- Secure File Sharing
- Customizable branding
- Scheduling
- Screen Sharing
- Pricing per agent
- Unattended installation
- Icon sets
- Meeting notes
- SMS invites
- Web-Based
- Custom Domain
- Embeded customer widget
- Auto-reconnection
- Reporting
- Remote Reboot
- Support for Remote Control
- Integrated File Sharing
Tags
- Customer Support
- File transfer
- Security & Privacy
- remote-pc-diagnostics
- easy-connection-options
- web-browser-cess
- firewall-transparent
- deployment
- domain-mapping
Zoho Assist News & Activities
Recent News
Recent activities
timnuwin added Zoho Assist as alternative to Argly
Danilo_Venom added Zoho Assist as alternative to SetMe
POX removed Zoho Assist as alternative to Syncplicity- Fla updated Zoho Assist
Danilo_Venom added Zoho Assist as alternative to Screen Sharing via Browser
What is Zoho Assist?
Support customers on a remote computer easily through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly. A few seconds is all you need to establish secure connections for remote desktop support.
Outsourced IT & MSP Support Remotely support your clients anywhere in the world with ease. Manage remote computers efficiently to improve customer satisfaction.
Customer Support Connect to customers' remote desktops. Establishing remote PC access allows you to troubleshoot faster and ensures your customers are happy.
IT Help Desks Empower your IT help desk to resolve customers' issues remotely. Speed up resolution time and deliver outstanding service.
Zoho Assist information
Developed by
ZOHO Corp. Licensing
Proprietary and Freemium product.Pricing
Subscription ranging between $9 and $29 per month + free version with limited functionality.Alternatives
97 alternatives listedSupported Languages
- English
- Bulgarian
- French
- German
- Japanese
- Portuguese
- Chinese
- Spanish
- Swedish
AlternativeTo Categories
Network & Admin, Remote Work & Education, Business & Commerce, File Sharing, Office & Productivity, Security & PrivacyApple AppStore
- Updated
- 4.75 avg rating
Comments and Reviews
Assist is reasonably priced and works well across Windows, Mac, and Linux. It doesn't offer everything of some of the other options, but it offers enough of the core features for most uses - including by businesses. That said, if you have a budget for LogMeIn or TeamViewer, these are a bit slicker, imho.
The free version is also pretty decent. My bigget frustrations are:
Awesome product. Easy to use. Easy to integrate or use by users that aren't too tech savvy. Pricing is flexible. What can you ask more. I Highly recommended it.
We use it for only 3 days and there was a failure of about 4 hours when we were not able to access some equipment through zoho assist. Is it always work the same? One more such fail and we would need to search other solutions.