VisibleFeedback icon
VisibleFeedback icon

VisibleFeedback

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VisibleFeedback helps brick-and-mortar businesses collect private customer feedback via QR codes to resolve issues early and boost public reviews.

The VisibleFeedback dashboard gives you an instant snapshot of customer sentiment across all your properties. Track views, submissions, and key issues over time. Highlight important feedback, respond to problems early, and understand performance trends before they hit your online reviews.
VisibleFeedback’s feedback form is designed for speed and honesty. With just two steps, customers select an emoji-based satisfaction level and leave optional written feedback. They can also opt in for follow-up, giving you a chance to resolve issues before they go public. The clean mobile-first design works beautifully via QR code, table tent, receipt link, or kiosk, no app download required.

License model

Country of Origin

  • US flagUnited States

Platforms

  • Online
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Features

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Properties

  1.  Lightweight
  2.  Privacy focused

Features

  1.  Dark Mode
  2.  No Coding Required
  3.  User Rating
  4.  Ad-free
  5.  Feedback collection

 Tags

  • user-retention
  • customer-experience
  • small-business
  • prevent-negative-reviews
  • review-management
  • reputation-management
  • Restaurants

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VisibleFeedback information

  • Developed by

    US flagDiscoveryMark LLC

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $25 and $40 per month.

  • Alternatives

    0 alternatives listed

  • Supported Languages

    • English

AlternativeTo Categories

Business & Commerce, Travel & Location

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VisibleFeedback was added to AlternativeTo by visiblefeedbac on Jul 4, 2025 and this page was last updated Jul 4, 2025.
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What is VisibleFeedback?

VisibleFeedback is a customer feedback and reputation management platform built specifically for brick-and-mortar businesses like restaurants, hotels, salons, and retail shops. It enables business owners to capture honest, private feedback from customers in real time, before those experiences turn into negative public reviews.

Using simple, mobile-friendly forms accessed via QR codes, customers can quickly rate their experience, leave optional comments, and even request follow up. If the feedback is positive, the app encourages the customer to leave a public review on platforms like Google or Yelp. If it’s negative, the business gets an immediate alert, giving them a chance to respond, resolve, and retain the customer.

The web-based dashboard gives owners and managers a clear overview of sentiment trends, issue types, and individual responses across multiple locations. With built-in tools for flagging key submissions, measuring feedback volume, and tracking public review conversions, VisibleFeedback turns one-time visits into lasting loyalty, and online silence into advocacy.

No logins, no downloads, no friction—just faster feedback and smarter service recovery.

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