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UserFeedback

UserFeedback provides written feedback about your website from real people. No changes to your website code, no complicated test setup, no recruitment of testers. Yet, high-quality feedback in under 24 hours from people in your target audience. Created by Theo van der Zee

Commercial
Web

How it works

- Step 1: You choose your goal and questions
First you choose what goal you want to achieve with the user feedback. Additionally, select the number of participants and their demographics. Lastly, you need to pay upfront for the report. Because we are confident about our process, we offer our customers a 100% money-back guarantee.
- Step 2: We recruit people and gather feedback.
Next, we recruit real people from online panels (such as Amazon Mechanical Turk) that match the demographics that you specified. We then ask each of these testers to view the URL that you've provided and request to them to answer multiple questions about it.
- Step 3: We send you the results in < 24 hours
The feedback of your participants will be delivered in your inbox. Available formats: csv (Excel), ppt (PowerPoint) and pdf. You can then use the feedback to achieve your goals. Examples: lower your bounce rate or new A/B testing ideas.... More Info »

Links to official UserFeedback sites

Official Website Twitter

Features

Customer Feedback User Testing Add a feature

Category

Business & Commerce

Tags

feedback-tool remote-user-testing usability-testing user-experience-testing website-feedback

UserFeedback was added by thetjo in Sep 2018 and the latest update was made in Sep 2018. The list of alternatives was updated Sep 2019. It's possible to update the information on UserFeedback or report it as discontinued, duplicated or spam.

You can select the goal you want to achieve with the user feedback and the questions you want to ask

The questions will be transformed into a survey, that will be made available to testers in the panel from your target audience.

Individual responses from the testers are available for each question

The report shows demographic data on the testers such as their gender.

The report shows demographic data on the testers such as their age group.

The raw feedback will be transformed into a wordcloud, which can give you additional insights.

An NPS score will be collected from the testers and will be compared to a benchmark of similar websites.

MORE APP INFO Official website

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