Tenstars is described as 'Your user starts the cancellation process in your site. The goal of the app is to find out why and retain them. They open a popup, asking politely to provide a reason. They collect the answers, alert you and generate stats enabling your churn analysis' and is an app in the Business & Commerce category. There are five alternatives to Tenstars for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and Android Tablet. The best alternative is Get Satisfaction. It's not free, so if you're looking for a free alternative, you could try Survicate or Engageform. Other great apps like Tenstars are SurveySparrow (Freemium) and ProsperStack (Paid).
Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely.
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.