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SAAS First icon

SAAS First

SAAS First is an AI-powered customer service platform offering an omnichannel inbox, chatbot, and CRM to streamline workflows, automate responses, and boost customer satisfaction.

SAAS First screenshot 1

Cost / License

  • Freemium (Subscription)
  • Proprietary

Platforms

  • Online
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Features

Suggest and vote on features
  1.  Marketing Automation
  2.  Import CSV Data
  3.  No Coding Required
  4.  Unified inbox
  5.  Email Scheduling
  6.  Real time collaboration
  7.  Auto Responder
  8.  Kanban Board
  9.  Customer Segmentation
  10.  Ad-free
  11.  AI-Powered
  12.  Knowledge Management
  13.  Data visualization
  14.  Chat Bot

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SAAS First information

  • Developed by

    Tamás Hám-Szabó

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription ranging between $29 and $99 per month + free version with limited functionality.

  • Alternatives

    0 alternatives listed

  • Supported Languages

    • English
SAAS First was added to AlternativeTo by saasfirst on and this page was last updated .
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What is SAAS First?

SAAS First: Elevating Customer Support Management SAAS First is a comprehensive customer support platform designed for teams looking to streamline their operations. Our omnichannel inbox consolidates customer communications across email, live chat, and social media into one place, ensuring no interaction is missed and every response is timely.

Powerful AI-Driven Tools for Seamless Support We empower customer support managers with cutting-edge AI solutions, such as AI chatbots and data-driven insights. Our AI chatbot, Milly, handles routine inquiries, freeing your agents to focus on complex issues, while our AI data analysis provides actionable recommendations to enhance overall customer satisfaction.

Integrated Knowledge Base and CRM for a Complete Solution In addition to omnichannel communication, SAAS First offers a self-service knowledge base and robust CRM integration, enabling teams to manage support tickets, store customer data, and resolve issues more efficiently. Our tools provide a unified workflow, helping businesses enhance customer interactions and increase productivity.

Tailored for Customer Support Managers and Teams Designed specifically for customer support managers, SAAS First delivers a seamless user experience that scales with your business. Whether you're looking to improve customer engagement, reduce response times, or optimize team performance, our platform offers all the tools you need in one place.

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