Customers may easily request WooCommerce refunds, exchanges, and cancellations with the WooCommerce RMA plugin. The best part is the notifications for each state that will be sent by customizing the email content accordingly. Some other top-rated features are:
SMS Notifications For Customers & Merchants: Utilize this feature of WooCommerce refund, to take personalization to the next level. The merchants and customers will get SMS notifications for refunds, exchanges and order messages keeping them up to date with everything.
Guest Form Enhancement: The customers can now enter the “request type” for the refund, return & cancellation, and be redirected to the entered page directly.
Refund Shipping Charges: Admins can utilize this feature to refund the charged shipping amount during the refund process. Note: This feature doesn’t work for partial refunds.
Initiate Return, Exchange & Cancellation For A Specific Period: The WooCommerce Refund plugin enables the admin to set a specific time frame for all refund, exchange, and cancellation requests.
RMA Report: This feature enables the admins to have an overall insight into the refund, return, exchange, and cancellation of the website.
Refund Policy Feature: This is an outstanding setup tab available on the WooCommerce RMA plugin, to set up the predefined set of rules for the refund request based.
Advanced Wallet System: The WooCommerce Return plugin enables customers to get the refunded amount in the customer’s wallet in your store.
Partial Refund and Exchange or Cancel: Our RMA plugin enables you to create a partial WooCommerce refund, and exchange or cancellation is no longer a hassle.
Stock Management: Automated inventory management is carried out successfully with this WooCommerce RMA Plugin, saving time and controlling stock.
Global Shipping: Use your WooCommerce RMA Plugin for a global shipping amount that can be charged on the order/categories against refund/exchange.
Shiprocket Integration: Admins can create their ship engine by using ShipRocket as their channel and submitting their API Key through the plugin configuration option.
Increase Communication Chances Using Messages: Customers can send their product queries along with multimedia files and approach you to take relevant action for the same.