Salesforce Marketing Cloud is described as 'gives you a complete platform to listen, measure and engage with your customers across the entire social web' and is an website in the Social & Communications category. There are more than 50 alternatives to Salesforce Marketing Cloud, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows. The best alternative is Buffer, which is free. Other great sites and apps similar to Salesforce Marketing Cloud are Hootsuite (Freemium), ContentStudio (Paid), Crowdfire (Freemium) and PromoRepublic (Paid).
Brandchirps is an online brand, competitor and ORM monitoring service that enables its users to stay on top of conversations about terms they care about on platforms such as Twitter, Reddit, and the entire web.
SentiOne is a social listening and online reputation management platform that helps monitor, analyse and react to whatever is happening online. Our online listening technology is used to gather data from the internet and find actionable insights.
Social Defender is a social reputation management system to listen and identify the sentiment about discussions concerning your band. You can respond, manage and reply to conversations based on sentiment , social channel and time of the week.
Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers and keep them happy.