Phonestat Alternatives

Phonestat is described as 'Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial' and is an app. There are 2 alternatives to Phonestat for Windows and Web-based. The best Phonestat alternative is Augment CXM.

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Phonestat alternatives page was last updated

Alternatives list

  1. Augment CXM icon

    Augment CXM

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    Augment CXM integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    Augment CXM screenshot 1
     

    • Augment CXM is the most popular Web-based alternative to Phonestat.

    • Augment CXM is the most popular commercial alternative to Phonestat.

    • Augment CXM is Paid and ProprietaryPhonestat is also Paid and Proprietary
  2. Nice Uptivity Quality Management icon

    Nice Uptivity Quality Management

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    NICE Uptivity Quality Management provides your quality assurance and management staff with a clear way to evaluate employee performance, ensure adherence to corporate procedures, maximize staff productivity and deliver on customer satisfaction.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Windows
     

    • Nice Uptivity Quality Management is the most popular Windows alternative to Phonestat.

    • Nice Uptivity Quality Management is Paid and ProprietaryPhonestat is also Paid and Proprietary
2 of 2 Phonestat alternatives