PersoniWay
An AI-powered platform for field service teams in building automation. It streamlines ticketing, dispatch, and troubleshooting with instant access to drawings and schemes.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Features
- Workflow Management
Tags
- construction-management-app
- construction-site
- Field Service Management
- Ticketing
- Field Service
- electricalschematic
- call-center-software
- building-automation
- bms
- construction-management
- Call Center Management
- field-service-dispatch
PersoniWay News & Activities
Recent activities
anaatingenious added PersoniWay as alternative to INGENIOUS.BUILD
brightbyte added PersoniWay as alternative to Candia.io, HouseCall Pro, FieldPulse and Fieldwire- brightbyte added PersoniWay
- POX updated PersoniWay
PersoniWay information
Developed by
PersoniWay Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $19 and $49 per month.Alternatives
6 alternatives listedSupported Languages
- English
What is PersoniWay?
PersoniWay is an AI-powered field service platform built for building automation (BAS/BMS) contractors, systems integrators, and technical service teams.
It combines smart ticketing, automated dispatch, and real-time field support into one tool — helping technicians resolve service issues faster, with instant access to technical drawings, wiring diagrams, and a built-in AI assistant.
💡 Key Features:
AI-Driven Ticketing – auto-generates service tickets with relevant context Smart Dispatch – assigns jobs based on location, skills, and equipment Instant Drawing Access – links floor plans, wiring diagrams, and specs to each job AI Assistant – helps techs troubleshoot in the field Built-In Calling – voice support between techs and engineers Call Summaries & Analytics – structured reports from each site visit Knowledge Hub – internal library of controller specs and wiring standards
PersoniWay is an alternative to legacy service platforms or general-purpose FSM software — specifically designed for the needs of BAS/BMS and field automation teams.
Currently in pilot phase with teams in the U.S., the platform is open to early users and feedback.